Insurance Policy Retention Specialist

Risewave Consulting Inc.; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A consulting firm is seeking an Outbound Call Representative in Taguig, Philippines. The role focuses on making outbound calls to remind customers about policy payments and conserve policies. Candidates should have strong communication skills and ideally one year of experience in insurance operations or BPO environments. This is an onsite job that requires detail-oriented individuals with good documentation habits.

Qualifications

• Preferably with 1 year experience in insurance back-office operations or outbound calls from BPO.
• Good documentation habits required.

Responsibilities

• Conduct outbound calls to customers for payment reminders.
• Ensure accurate documentation of call outcomes.
• Submit outbound call reports.

Skills

Strong communication skills

Customer service skills

Detail-oriented

Education

College graduate (any course)

Job description

A consulting firm is seeking an Outbound Call Representative in Taguig, Philippines. The role focuses on making outbound calls to remind customers about policy payments and conserve policies. Candidates should have strong communication skills and ideally one year of experience in insurance operations or BPO environments. This is an onsite job that requires detail-oriented individuals with good documentation habits.