Insurance Advisor & Claims Specialist

Teleperformance; Muntinlupa; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance in Manila is hiring for an on-site insurance support role. You will guide policyholders through coverage details and payments, and assist with policy updates. The position requires at least 1 year of insurance experience and is located on-site in the Philippines.

Join a team delivering empathetic, compliant customer care for sensitive inquiries, with career growth opportunities and an inclusive workplace culture.

Qualifications

• Provide empathetic customer care and clear guidance to policyholders.
• Assist customers with policy details, payments, and updates.
• Handle inquiries with compliance and professionalism.

Responsibilities

• Guide policyholders through coverage details, payments, and policy updates.
• Initiate and track auto or property insurance claims and connect customers with adjusters.
• Deliver empathetic, compliant customer support for sensitive coverage inquiries.

Skills

Customer service

Education

High School / Senior High School

Job description

Teleperformance in Manila is hiring for an on-site insurance support role. You will guide policyholders through coverage details and payments, and assist with policy updates. The position requires at least 1 year of insurance experience and is located on-site in the Philippines.

Join a team delivering empathetic, compliant customer care for sensitive inquiries, with career growth opportunities and an inclusive workplace culture.