A recruitment agency is seeking a Customer Service Associate (Non-voice) for an onsite position in Ortigas, Pasig. This role is ideal for fresh graduates and involves handling complex insurance tasks, optimizing operations, and enhancing customer experience. Required skills include proficiency in email communication, strong problem-solving abilities, and experience in insurance operations. Join a dynamic team that supports client relationships during dayshift hours.
Qualifications
Proficiency in email communication.
Strong problem-solving and data analysis skills.
Experience in technical or procedural documentation.
Responsibilities
Process complex insurance tasks and operate various client systems independently.
Optimize operations by analyzing problems and developing procedures.
Enhance customer experience by communicating with clients.
Skills
Email communication
Problem-solving
Data analysis
Time management
Planning
Job description
A recruitment agency is seeking a Customer Service Associate (Non-voice) for an onsite position in Ortigas, Pasig. This role is ideal for fresh graduates and involves handling complex insurance tasks, optimizing operations, and enhancing customer experience. Required skills include proficiency in email communication, strong problem-solving abilities, and experience in insurance operations. Join a dynamic team that supports client relationships during dayshift hours.