Night-Shift Insurance Account Specialist (Onsite)

Recruitify_HR; Muntinlupa; On-site; PHP 201,000 - 268,000; Full time

Job summary

Recruitify HR is seeking a Customer Service Representative for an Insurance Account on a night shift, onsite in Metro Manila. Ideal candidates have BPO experience and a customer-focused mindset, ready to grow in the insurance sector.

Responsibilities include handling inquiries, providing accurate policy and billing information, resolving issues with high service quality, and following client guidelines. Senior High School graduates with at least 1 year of BPO experience are encouraged to apply.

Qualifications

• Senior High School Graduate with at least 1 year of generic BPO experience.
• Strong communication and interpersonal skills.
• Willing to work onsite and night shift.

Responsibilities

• Handle inbound and/or outbound customer inquiries related to insurance services.
• Provide accurate information regarding policies, coverage, billing, and other account concerns.
• Resolve customer issues efficiently while maintaining high service quality.
• Ensure compliance with company policies and client guidelines.

Skills

Communication skills

Interpersonal skills

Education

Senior High School Graduate

Job description

Recruitify HR is seeking a Customer Service Representative for an Insurance Account on a night shift, onsite in Metro Manila. Ideal candidates have BPO experience and a customer-focused mindset, ready to grow in the insurance sector.

Responsibilities include handling inquiries, providing accurate policy and billing information, resolving issues with high service quality, and following client guidelines. Senior High School graduates with at least 1 year of BPO experience are encouraged to apply.