Insurance Operations Specialist — Policy & Endorsement Support

Arch Insurance Group Inc.; Philippines; On-site; PHP 240,000 - 420,000; Full time

Job summary

Arch Insurance Group Inc. is seeking an operations associate to interpret, analyze, and process activities in property and casualty insurance operations. You will perform tasks with high accuracy and meet service levels, joining the FINPRO team to support issuance, endorsements, invoicing, QA and file documentation.

The role emphasizes collaboration, problem solving, and a willingness to learn in an international team environment, with a Bachelor’s degree as a baseline requirement.

Qualifications

• Strong math and analytical skills required.
• Excellent Excel skills with ability to apply them to tasks.
• Organized and methodical approach to tasks.
• Willingness to learn and adapt in a teamwork setting.

Responsibilities

• Policy Issuance
• Endorsement Issuance
• Vendor invoicing
• Quality Assurance
• Rating/Quoting support
• Policy file documentation
• File Set Ups
• User Acceptance Testing
• File Audits
• Interact with team and customers to complete deliverables
• Communicate issues or queries promptly for quick resolutions
• Assist with troubleshooting and improving processes

Skills

Math & analytics

Problem solving

Excel proficiency

Organization

Willingness to learn

Team player

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Job description

Arch Insurance Group Inc. is seeking an operations associate to interpret, analyze, and process activities in property and casualty insurance operations. You will perform tasks with high accuracy and meet service levels, joining the FINPRO team to support issuance, endorsements, invoicing, QA and file documentation.

The role emphasizes collaboration, problem solving, and a willingness to learn in an international team environment, with a Bachelor’s degree as a baseline requirement.