Insurance Operations Specialist - Policy & Data Expert

Arch Insurance Group Inc.; Cebu City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Arch Insurance Group Inc. in Cebu City, Philippines, seeks an Operations Associate to interpret, analyze, and process activities in support of property and casualty insurance operations.

You will perform tasks with accuracy, meet service levels, and collaborate with the FINPRO team to issue policies, endorsements, and handle invoicing and file documentation; strong Excel skills are essential. Bachelor’s degree is required; English communication, team-oriented mindset, and willingness to learn

Qualifications

• Bachelor’s degree is required.
• Strong math and analytical skills are essential.
• Excellent problem-solving ability is expected.
• Proficiency with MS Excel and ability to apply it to tasks.
• Organized and methodical approach with attention to detail.
• Willingness to learn and collaborate in a global team.

Responsibilities

• Policy Issuance and Endorsement Issuance processing.
• Vendor invoicing and policy file documentation.
• Quality Assurance and File Audits support.
• Rating/Quoting support and related tasks.
• Interact with team and customers to complete deliverables.
• Communicate issues or queries promptly for quick resolutions.
• Assist with troubleshooting and process improvements as needed.

Skills

Math & analytics

Excel proficiency

Organized & methodical

Willingness to learn

Team collaboration

Education

Bachelor's Degree

Tools

MS Excel

MS Word

Job description

Arch Insurance Group Inc. in Cebu City, Philippines, seeks an Operations Associate to interpret, analyze, and process activities in support of property and casualty insurance operations.

You will perform tasks with accuracy, meet service levels, and collaborate with the FINPRO team to issue policies, endorsements, and handle invoicing and file documentation; strong Excel skills are essential. Bachelor’s degree is required; English communication, team-oriented mindset, and willingness to learn