Precision Insurance Operations Specialist

Arch Insurance Group Inc.; Manila; On-site; PHP 279,000 - 502,000; Full time

Job summary

Arch Insurance Group Inc. is seeking an Operations Associate to join our FINPRO team in Manila, Philippines. You will interpret, analyze and process diverse activities to support property and casualty operations, ensuring accuracy and adherence to service levels.

The role emphasizes collaboration with teammates, customers and internal stakeholders to deliver timely, precise results. Qualified candidates will have a Bachelor's Degree, strong analytical and Excel skills, and a proven ability to

Qualifications

• Requires Bachelor’s degree and strong analytical mindset.
• Proficient with MS Excel and ability to apply it to tasks.
• Demonstrates problem-solving abilities and attention to detail.
• Collaborative and adaptable in an international team environment.

Responsibilities

• Policy Issuance handled with accuracy and timeliness.
• Endorsement Issuance processes managed end-to-end.
• Vendor invoicing and QA activities performed to standard.
• Quality Assurance across workflows and data accuracy.
• Rating/quoting support activities provided when needed.
• Maintain comprehensive policy file documentation and file setups.
• Engage in User Acceptance Testing as required.
• Perform file audits to ensure compliance and completeness.
• Interact with team and customers to complete deliverables.
• Communicate issues or queries promptly for quick resolutions.
• Assist with troubleshooting and improving processes as needed.

Skills

Strong math

Analytical skills

Excel proficiency

Organized & methodical

Willingness to learn

Team collaboration

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Job description

Arch Insurance Group Inc. is seeking an Operations Associate to join our FINPRO team in Manila, Philippines. You will interpret, analyze and process diverse activities to support property and casualty operations, ensuring accuracy and adherence to service levels.

The role emphasizes collaboration with teammates, customers and internal stakeholders to deliver timely, precise results. Qualified candidates will have a Bachelor's Degree, strong analytical and Excel skills, and a proven ability to