UW Service Specialist -Mid

Hammerjack Pty Ltd; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

Hammerjack Pty Ltd is seeking an Operations Associate to support property and casualty insurance operations. The role involves interpreting, analyzing, and processing activities with high accuracy to meet service level requirements.

You will be part of the FINPRO Team, performing policy and endorsement issuance, vendor invoicing, QA, rating/quoting support, and meticulous file management. The ideal candidate holds a Bachelor's degree, demonstrates strong math and analytical skills, and is

Qualifications

• Strong math and analytical skills.
• Excellent problem-solving ability.
• Excellent proficiency with MS Excel & ability to apply it.
• Organized & methodical approach to tasks.
• Ability and willingness to learn.
• Collaborative teammate with positive attitude.

Responsibilities

• Policy Issuance
• Endorsement Issuance
• Vendor invoicing
• Quality Assurance
• Rating/Quoting support
• Policy file documentation
• File Set Ups
• User Acceptance Testing
• File Audits
• Interact with team and customers to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolutions
• Assist with troubleshooting and improving processes, as needed

Skills

Math skills

Analytical thinking

Excel proficiency

Organized

Willingness to learn

Collaborative

Education

Bachelor's Degree

Tools

MS Excel

MS Word

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

The operations associate is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements. This position will be part of the

FINPRO Team Tasks/Responsibilities

• Policy Issuance
• Endorsement Issuance
• Vendor invoicing
• Quality Assurance
• Rating/Quoting support
• Policy file documentation
• File Set Ups
• User Acceptance Testing
• File Audits
• Interact with team and customers to complete deliverables
• Communicate issues or queries on a timely basis to ensure quick resolutions
• Assist with troubleshooting and improving processes, as needed

Skills/Experience

• Strong math and analytical skills
• Excellent problem-solving ability
• Excellent proficiency with MS Excel & ability to apply it
• Organized & methodical approach to tasks
• Ability and willingness to learn
• Collaborative teammate with positive attitude

Technical Skills

Proficiency in Microsoft Excel and Microsoft Word

Optional Requirements

• Strong verbal/written communication with fluency in the English language
• Analytical and problem solving ability
• Detail and quality minded
• Collaborative and team-oriented with ability to execute within an international team
• Excellent communication and interpersonal skills
• Flexible with changing requirements and ability to learn new processes quickly

Education

Bachelor's Degree

14400 Arch Insurance Group Inc.