Insurance Claims Specialist: End-to-End Settlements

BDO Unibank; Mandaluyong; On-site; PHP 420,000 - 540,000; Full time

Job summary

BDO Unibank, Inc. invites applications for a Claims Officer in Mandaluyong. The role entails assisting clients in processing and settling insurance claims, ensuring timely and fair outcomes based on policy terms.

Responsibilities include end-to-end claims handling, document management, and coordination with clients, insurers, adjusters, and internal teams. A 4-year degree and at least 3 years in insurance are required; onsite work in Ortigas is expected.

Qualifications

• Graduate of any 4-year degree course.
• At least 3 years of experience in an Insurance Company or insurance related firm.
• Must be willing to work onsite and be assigned in Ortigas.

Responsibilities

• Manages end-to-end claims processing by updating systems, encoding new claims, maintaining records, and ensuring proper documentation and monitoring of all claims.
• Reviews and evaluates claims by checking forms, documents, insurance policies, settlement offers and determining validity or reasons for approval/denial.
• Coordinates and communicates with stakeholders including clients, insurers, adjusters, and internal teams regarding claim status, issues, inspections, and inquiries.
• Ensures compliance and proper handling by following claims procedures, maintaining accurate logs, and handling settlement processes.

Skills

Claims processing

Documentation

Stakeholder communication

Education

4-year degree

Job description

BDO Unibank, Inc. invites applications for a Claims Officer in Mandaluyong. The role entails assisting clients in processing and settling insurance claims, ensuring timely and fair outcomes based on policy terms.

Responsibilities include end-to-end claims handling, document management, and coordination with clients, insurers, adjusters, and internal teams. A 4-year degree and at least 3 years in insurance are required; onsite work in Ortigas is expected.