Insurance Claims Specialist – Fast Settlements

BDO Unibank; Metro Manila; On-site; PHP 350,000 - 550,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Claims Officer in the Philippines who will manage end-to-end claims processing and settlements, ensuring timely, accurate handling in line with policy coverage and conditions.

The role requires at least 3 years in an insurance-related environment, willingness to work onsite in Ortigas, and readiness for out-of-town assignments. You will support team leads in developing efficient processing strategies and client servicing.

Qualifications

• Graduate of any 4-year degree course.
• At least 3 years of experience in an Insurance Company or insurance related firm.
• Willing to work onsite and be assigned in Ortigas.
• Willing to be assigned in out-of-town work for several days.

Responsibilities

• Manages end-to-end claims processing by updating systems, encoding new claims, maintaining records, and ensuring proper documentation and monitoring of all claims.
• Reviews and evaluates claims by checking forms, documents, insurance policies, settlement offers and determining validity or reasons for approval/denial.
• Coordinates and communicates with stakeholders including clients, insurers, adjusters, and internal teams regarding claim status, issues, inspections, and inquiries.
• Ensures compliance and proper handling by following claims procedures, maintaining accurate logs, and handling settlement processes (e.g., checks, deposits, documentation).
• Supports improvement and additional tasks by recommending process enhancements, participating in training, preparing reports, and performing other assigned duties.

Skills

Claims processing

Stakeholder communication

Education

4-year degree course

Job description

BDO Unibank, Inc. is seeking a Claims Officer in the Philippines who will manage end-to-end claims processing and settlements, ensuring timely, accurate handling in line with policy coverage and conditions.

The role requires at least 3 years in an insurance-related environment, willingness to work onsite in Ortigas, and readiness for out-of-town assignments. You will support team leads in developing efficient processing strategies and client servicing.