Insurance Support Expert — Onsite, HMO & Growth

Teleperformance; Pasig; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Sign-On Bonus PHP 25,000

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance is hiring a Customer Expert to assist policyholders with insurance inquiries, claims, coverage, and account concerns at our Ortigas site in Pasig.

You will explain benefits, process requests, maintain customer records, and uphold quality and professionalism in every interaction, with growth opportunities.

Join a supportive, inclusive team with onboarding, performance feedback, and opportunities to advance within the insurance account.

Qualifications

• Minimum 12 months experience in an insurance call center.
• High School diploma or Senior High School graduate.
• Willing to work onsite at Ortigas, Pasig.

Responsibilities

• Assist policyholders with insurance inquiries, claims, coverage, and billing.
• Provide accurate information and explain benefits and processes.
• Maintain accurate customer records and meet quality standards.

Skills

Insurance call center experience

Education

Senior High School Graduate

Job description

Teleperformance is hiring a Customer Expert to assist policyholders with insurance inquiries, claims, coverage, and account concerns at our Ortigas site in Pasig.

You will explain benefits, process requests, maintain customer records, and uphold quality and professionalism in every interaction, with growth opportunities.

Join a supportive, inclusive team with onboarding, performance feedback, and opportunities to advance within the insurance account.