Insurance Administration & Renewal Specialist

Hammerjack Pty Ltd; Philippines; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Great Place to Work

Company trips

Medical care for you and family

Flexible work setup

LinkedIn Learning and training

Job summary

Hammerjack Pty Ltd is seeking an organized Administrative Support professional to join its insurance broking team in Manila. You will manage renewals, schedules and client documentation, while coordinating with brokers to ensure timely completions.

The role emphasizes proactive task management, accuracy in handling documents, and strong client communication within a high-volume environment. Hybrid work setup available after probation.

Qualifications

• 1-5 years of experience in administration or a similar support role; insurance brokerage experience is a plus.
• Strong attention to detail, especially with documents, client information and high-volume transactions.
• Proactive, organised and able to work in a high-volume environment while maintaining accuracy.
• Confident in following up on outstanding tasks, keeping work moving and meeting deadlines.
• Excellent communication with clients and stakeholders; experience with insurance systems is beneficial.

Responsibilities

• Manage the pre-renewal process by preparing renewal schedules, gathering required forms and information, and sending renewal documentation to clients.
• Coordinate the renewal process by following up with clients for outstanding information and forms, then collating and handing the completed file to the broker.
• Prepare client funding and Pay by the Month documentation and follow up on outstanding payments and forms.
• Provide general administrative and office support, including client and internal follow-ups to keep tasks moving.

Skills

Administration

Attention to detail

Communication skills

Organizational skills

Proactive

Education

High school diploma or equivalent

Tools

MS Office

Insurance systems

Job description

Hammerjack Pty Ltd is seeking an organized Administrative Support professional to join its insurance broking team in Manila. You will manage renewals, schedules and client documentation, while coordinating with brokers to ensure timely completions.

The role emphasizes proactive task management, accuracy in handling documents, and strong client communication within a high-volume environment. Hybrid work setup available after probation.