Insights Manager

Isentia; Pasig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Isentia, Asia-Pacific's leading media intelligence company, is seeking an experienced Insights Manager to lead our Manila-based team of Insights Analysts.

In this role you will transform complex media data into clear, compelling stories for top-tier global brands, partnering with Research and Account Servicing to improve report quality.

You will mentor talent, leverage AI-enabled tools and dashboards, and directly support revenue growth and client satisfaction through insightful recommendations.

Qualifications

• Background in market research, data analytics, media monitoring, or journalism.
• Demonstrated leadership experience coaching and mentoring teams.
• Analytical ability to translate complex media data into strategic insights.
• Proficiency with Excel, dashboards, and data visualization/AI automation platforms.
• Excellent written and verbal English communication skills.
• Strong understanding of social media channels and digital marketing trends.

Responsibilities

• Lead, coach, and mentor a high-performing team of Insights Analysts; set performance standards and conduct reviews.
• Oversee report production and client presentations to ensure quality, storytelling, and analytical rigor.
• Leverage AI-enabled tools and automation to optimize speed, efficiency, and data visualization in reports.
• Manage key client accounts, present findings, and collaborate with Sales on pitches and service evolution.

Skills

Leadership

Analytical mindset

Communication

Social media acumen

AI/automation platforms

Tools

Microsoft Excel

Data visualization tools

Job description

About Isentia

Isentia is Asia-Pacific's leading media intelligence company. We empower 6,000+ clients worldwide—including brands like Apple, Coca-Cola, Pfizer, HSBC, and major government bodies to make informed decisions in an ever-evolving media landscape. Powered by AI-driven technology and a team of 1,000+ experts, we monitor over six million data sources across social media, mainstream news, search, and first-party data to deliver real-time alerts, deep analysis, and award-winning strategic insights.

The Opportunity

We are looking for an experienced and analytical Insights Manager to lead our Manila-based team of Insights Analysts.

At the heart of data-driven decision-making, you will partner closely with our Research and Account Servicing teams to transform complex media data into clear, compelling, and actionable stories for top-tier global brands. You will play a pivotal role in driving report quality, mentoring talent, leveraging AI-enabled tools, and directly supporting revenue growth and client satisfaction.

Key Responsibilities

• Team Leadership & Development: Lead, coach, and mentor a high-performing team of Insights Analysts; set performance standards, conduct regular reviews, and foster a positive, innovative team culture.

• Insights Delivery & Quality Control: Oversee report production and client presentations to ensure exceptional quality, storytelling, and analytical rigor before final delivery.

• AI & Process Innovation: Leverage AI-enabled tools and automation to optimize speed, efficiency, and data visualization across report generation and analysis.

• Client & Revenue Support: Manage a portfolio of key client accounts, present high-level media findings, and collaborate with Account Managers and Sales on pitches, proposals, and service evolution.

What We Are Looking For

• Background: Proven experience in market research, data analytics, media monitoring, or journalism (agency or client-side experience is a strong advantage).

• Leadership: Demonstrated experience leading, coaching, or mentoring team members.

• Analytical Mindset: Exceptional ability to interpret complex media data, answer the "so what?", and translate findings into strategic insights.

• Tech & Data Proficiency: Skilled in Microsoft Excel (pivot tables), data visualization tools, dashboards, and AI/automation platforms.

• Communication: Exceptional written and verbal English communication skills, with a track record of presenting complex findings clearly to stakeholders.

• Social Media Acumen: Strong understanding of social media channels, social monitoring, and digital marketing trends.