Insights Manager

Isentia Manila, Inc.; Metro Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Isentia Manila, Inc. is seeking an experienced Insights Manager to lead our Manila-based team of Insights Analysts. You will partner with Research and Account Servicing to transform complex media data into clear, actionable stories for global brands.

You will drive report quality, mentor talent, leverage AI-enabled tools, and support revenue growth and client satisfaction through strategic insights.

Qualifications

• Background in market research, data analytics, media monitoring, or journalism.
• Leadership experience coaching or mentoring team members.
• Excellent ability to interpret complex media data and translate findings into strategic insights.
• Proficiency with Microsoft Excel (pivot tables), data visualization dashboards, and AI/automation platforms.
• Exceptional written and verbal English communication skills for stakeholder presentations.
• Strong understanding of social media channels and digital marketing trends.

Responsibilities

• Lead, coach, and mentor a team of Insights Analysts; set performance standards and conduct reviews.
• Oversee report production and client presentations to ensure quality and storytelling.
• Leverage AI-enabled tools and automation to speed up report generation and data visualization.
• Manage key client accounts, present findings, and support pitches and service evolution.

Skills

Market research

Leadership

Analytical mindset

Data visualization

Communication

Social media analytics

Tools

Excel

Dashboards

AI/automation tools

Job description

About Isentia

Isentia is Asia-Pacific's leading media intelligence company. We empower 6,000+ clients worldwide—including brands like Apple, Coca-Cola, Pfizer, HSBC, and major government bodies to make informed decisions in an ever-evolving media landscape. Powered by AI-driven technology and a team of 1,000+ experts, we monitor over six million data sources across social media, mainstream news, search, and first-party data to deliver real-time alerts, deep analysis, and award-winning strategic insights.

The Opportunity

We are looking for an experienced and analytical Insights Manager to lead our Manila-based team of Insights Analysts.

At the heart of data-driven decision-making, you will partner closely with our Research and Account Servicing teams to transform complex media data into clear, compelling, and actionable stories for top-tier global brands. You will play a pivotal role in driving report quality, mentoring talent, leveraging AI-enabled tools, and directly supporting revenue growth and client satisfaction.

Key Responsibilities

• Team Leadership & Development: Lead, coach, and mentor a high-performing team of Insights Analysts; set performance standards, conduct regular reviews, and foster a positive, innovative team culture.

• Insights Delivery & Quality Control: Oversee report production and client presentations to ensure exceptional quality, storytelling, and analytical rigor before final delivery.

• AI & Process Innovation: Leverage AI-enabled tools and automation to optimize speed, efficiency, and data visualization across report generation and analysis.

• Client & Revenue Support: Manage a portfolio of key client accounts, present high-level media findings, and collaborate with Account Managers and Sales on pitches, proposals, and service evolution.

What We Are Looking For

• Background: Proven experience in market research, data analytics, media monitoring, or journalism (agency or client-side experience is a strong advantage).

• Leadership: Demonstrated experience leading, coaching, or mentoring team members.

• Analytical Mindset: Exceptional ability to interpret complex media data, answer the "so what?", and translate findings into strategic insights.

• Tech & Data Proficiency: Skilled in Microsoft Excel (pivot tables), data visualization tools, dashboards, and AI/automation platforms.

• Communication: Exceptional written and verbal English communication skills, with a track record of presenting complex findings clearly to stakeholders.

• Social Media Acumen: Strong understanding of social media channels, social monitoring, and digital marketing trends.