Inside Sales Team Lead & Coach - KPI Driven

Nityo Infotech Services Philippines Inc.; Philippines; On-site; PHP 500,000 - 900,000; Full time

Job summary

Nityo Infotech Services Philippines Inc. is seeking a Lead Inside Sales Manager to train and coach a team, drive KPI achievement, and generate new accounts through outbound prospecting. You will collaborate on campaigns, close deals as needed, and ensure precise CRM records.

Applicants should have 3+ years in BPO or SaaS sales, strong English communication, and proven negotiation skills. This role suits a startup-friendly environment with evolving priorities and cross-functional collaboration.

Qualifications

• Education: college level or high school graduate.
• Strong English communication and client decision-support skills.
• 3+ years in contact center (B2B/SaaS).
• Ability to create clear, structured documents and manuals.
• Proven negotiation and conflict-resolution abilities.
• Adaptable to evolving startup priorities.
• Experience in a BPO, sales support, or telemarketing.
• Comfort with high-volume calls and multitasking.

Responsibilities

• Lead, train, and coach a team of Inside Sales Representatives while driving KPI achievement through regular reviews and action plans.
• Generate new accounts via outbound prospecting and collaborate on marketing and sales campaigns.
• Close deals when needed and ensure accurate CRM records.
• Identify process improvements and work with cross-functional teams to resolve escalations.
• Prepare sales reports and analyze data for trends; use insights for coaching and performance improvement.

Skills

English skills

CRM proficiency

KPI coaching

High-volume calls

multitasking

Outbound prospecting

Negotiation

Education

College level

High school graduate

Job description

Nityo Infotech Services Philippines Inc. is seeking a Lead Inside Sales Manager to train and coach a team, drive KPI achievement, and generate new accounts through outbound prospecting. You will collaborate on campaigns, close deals as needed, and ensure precise CRM records.

Applicants should have 3+ years in BPO or SaaS sales, strong English communication, and proven negotiation skills. This role suits a startup-friendly environment with evolving priorities and cross-functional collaboration.