Inside Sales Support & Solutions Consultant

Xerox Philippines; Cebu City; On-site; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision, lifeinsurance

Job summary

Xerox Philippines is seeking an Inside Sales Support Specialist to expand and retain our customer base. You will support order processing, CRM usage, and proposals while collaborating with the sales team and attending client meetings.

Role involves mapping client needs, coordinating delivery and installation, and guiding end-users through training. A proactive team player with strong communication and presentation skills will thrive.

Qualifications

• Excellent communication skills, both written and oral.
• Strong teamwork and collaboration within a sales/support context.
• Ability to present information clearly and persuasively.
• Negotiation and influencing skills at multiple organizational levels.

Responsibilities

• Serve as the main liaison for service and billing escalations and customer inquiries.
• Assist sales team with order processing, database management, and proposal writing (RFP, RFI, SOW).
• Attend client meetings with sales and prospects to support outcomes.
• Build and maintain relationships with department heads.
• Act as a technology consultant, map equipment locations, assess needs and recommend devices.
• Oversee delivery, installation, and end-user training of equipment.
• Demonstrate empathy and address customer concerns.
• Collaborate with sales and service to strategize on account plans and generate leads.
• Coordinate between customer, sales, and service teams.
• Occasional local travel.

Skills

Excellent communication

Teamwork

Presentations

Negotiation

Education

Bachelor’s degree in business or related field

Tools

MS Office Suite

CRM systems

Sales reporting tools

Job description

Xerox Philippines is seeking an Inside Sales Support Specialist to expand and retain our customer base. You will support order processing, CRM usage, and proposals while collaborating with the sales team and attending client meetings.

Role involves mapping client needs, coordinating delivery and installation, and guiding end-users through training. A proactive team player with strong communication and presentation skills will thrive.