Role Overview
- Make outbound calls and conduct follow-ups to secure new accounts.
- Handle assigned leads and move sales opportunities forward through the sales funnel.
- Collect and record client information necessary for job creation.
- Ensure CRM records are accurate and updated promptly.
- Consistently monitor and document sales activities, results, and follow-up actions.
- Maintain clear and professional communication with clients based in the United States.
- Address basic objections and conduct negotiations within established guidelines.
Required Qualifications
- Must be a high school graduate, with a bachelor’s degree preferred.
- Must have at least two years of experience in a contact center environment, preferably in B2B or SaaS, with a strong track record of meeting key performance indicators (KPIs).
- Must possess clear and confident English communication skills with a neutral accent.
- Must have experience preparing documents, manuals, or similar materials.
- Must demonstrate the ability to lead and manage live call conversations effectively.
- Must possess strong negotiation, conflict resolution, and objection-handling skills.
- Must have experience using CRM platforms such as Salesforce, HubSpot, or equivalent systems.
- Must be comfortable managing high call volumes and handling short B2B outbound calling cycles.
- Must be adaptable and capable of working effectively in a fast-paced startup environment.
Perks & Benefits
- Transportation Allowance
- Rice Allowance
- Sales Incentives
- Leave Conversion Benefit
- Performance Reviews
- Government Mandated Benefits
- HMO + 2 Dependents (Effective Day 1)
- 10% Night Differential
Work Schedule/Setup: Monday to Friday, night shift (DST Dependent)
Employment Type: Full-time
Work Location: On-site, BGC, Taguig City, Philippines