Inside Sales Representative

Asiatel Outsourcing; Metro Manila; On-site; PHP 336,000 - 480,000; Full time

Job summary

Asiatel Outsourcing is seeking an Inside Sales Representative to support Canadian retail accounts from our Manila-area offices. You will drive outbound calls to retailers, maintain relationships, and identify replenishment opportunities to grow product sales.

You will work with CRM systems, stay organized, and meet activity targets while delivering a professional, customer-focused experience that aligns with our emphasis on accountability and continuous improvement.

Qualifications

• 3+ years in B2B phone or inside sales or account management.
• Proven track record managing a portfolio of accounts, not just one-off deals.
• Strong spoken English with clear pronunciation and professional telephone manner.
• Excellent listening and questioning skills to uncover needs and close sales.

Responsibilities

• Manage a portfolio of Canadian retail accounts through outbound calling.
• Contact stores regularly to maintain coverage and consistent communication.
• Build relationships with store owners, managers, buyers and other decision-makers.
• Conduct high-volume sales conversations with a professional, personable approach.
• Prepare for calls by reviewing previous orders, inventory needs, and follow-up requirements.
• Capture calls and outcomes in the CRM and track follow-ups.

Skills

B2B sales

Inside sales

Account management

CRM experience

English communication

Relationship building

Tools

CRM platforms

Google Workspace

Microsoft Office

Job description

Asiatel Outsourcing is an embedded extension office for growing companies. Backed by nearly two decades of experience, our teams based in the Philippines power the business functions critical to scaling, becoming a true Center of Excellence for our clients. We deliver a full spectrum of solutions, from Employer of Record (EOR), remote staffing, and managed services through to Knowledge Process Outsourcing (KPO), Agentic AI, and intelligent workflow automation, through three integrated engines: Asiatel BPO, Asiatel KPO, and Asiatel Digital. Asiatel Outsourcing is publicly listed on the TSX Venture Exchange (TSXV: ATOI).

Our partner in Canada is a growing sales team supporting the expansion of a Canadian consumer brand across retail accounts nationwide. We value accountability, consistency, professionalism, and continuous improvement.

About the role

You will work as an Inside Sales Representative supporting Canadian retail accounts. You will work closely with Canadian cannabis retailers, helping them maintain product availability, identify replenishment opportunities, discover new products, and expand their product assortment. You will manage an assigned portfolio of Canadian retail accounts through structured outbound calling, build productive relationships with store owners, managers, and buyers, and conduct high-volume, purposeful sales conversations while maintaining a professional and personable approach.

Key responsibilities

• Manage an assigned portfolio of Canadian retail accounts through a structured outbound calling cycle
• Contact retail stores regularly to maintain account coverage and ensure consistent communication
• Build productive relationships with store owners, managers, buyers, and other key retail decision-makers
• Conduct high-volume, purposeful sales conversations while maintaining a professional and personable approach
• Prepare for each call by reviewing the account's previous orders, product assortment, inventory needs, and follow-up requirements
• Discuss current inventory, product availability, sell-through, and shelf presence with retail accounts
• Identify products that are running low or may require replenishment and encourage timely re-orders
• Introduce new and existing products and identify opportunities to expand product distribution within each account
• Record every call, conversation, contact detail, sales outcome, order commitment, objection, and follow-up activity in the CRM
• Gather information from retailers regarding pricing, competitor activity, product performance, customer preferences, and market trends

About you

• 3+ years of experience in B2B phone sales, inside sales, outbound sales, or account management
• Demonstrated experience managing a recurring portfolio or book of business rather than handling only one-time transactions
• Strong spoken English with clear pronunciation, professional communication, and a confident telephone manner
• Excellent active-listening and questioning skills
• Proven ability to build rapport with business customers and maintain long-term professional relationships
• Demonstrated ability to identify customer needs, present products or solutions, overcome objections, ask for the sale, and follow through on commitments
• Experience working with CRM platforms and maintaining accurate customer records
• Strong organizational skills and attention to detail
• Comfortable working with spreadsheets, Microsoft Office or Google Workspace, VoIP/dialer platforms, video conferencing tools, and other everyday business technologies
• Ability to work independently and consistently meet sales activity, call, and follow-up targets