Inside Sales Pro - Fast-Response Revenue Driver

vamasters, Inc.; Angeles; Remote; PHP 420,000 - 540,000; Full time

Job summary

vamasters, Inc. is seeking a proactive inside sales professional to help multi-location home services teams book more jobs, win back lost opportunities, and boost customer loyalty. The role centers on rapid lead follow-up by phone and text, supported by CRM management, marketing monitoring, and business reporting.

You will engage confidently with US customers and think like an owner, not just a task-doer. The ideal candidate excels in data analysis, CRM logging, and cross-channel communication,

Qualifications

• Proven experience in inside sales, outbound calling, or lead follow-up with a track record of converting leads.
• Excellent spoken and written English and confidence speaking with US customers by phone and text.
• Hands-on CRM experience, including logging activity and running reports.
• Strong spreadsheet skills (Google Sheets or Excel) and the ability to analyze data and spot trends.
• Proficiency in Google Workspace and the ability to learn new software quickly.
• Experience posting and monitoring content on major social media platforms.
• Proactive, owner-minded approach to identifying problems and opportunities.
• Careful, dependable, and self-motivated.
• Strong communication skills.

Responsibilities

• Keep a close eye on the CRM throughout the day for new quotes, bookings, cancellations, and voided jobs, and act on every opportunity quickly
• Call new quote requests promptly to close the sale and upsell additional services
• Follow up on unbooked quotes, missed calls from local service ads, and inbound text inquiries to recover lost business
• Call outbound prospects and campaign responses, and nurture interested leads through to a booking
• Look into cancellations and voided jobs to find out why they were lost and win customers back where possible
• Text recent customers to ask about their experience, send Google review links to satisfied customers, monitor reviews across all locations, and escape complaints or negative reviews to management immediately
• Post approved content and monitor comments and messages across Facebook, Instagram, X, YouTube, LinkedIn, Nextdoor, and Patch, flagging possible leads and customer issues
• Monitor advertising and campaign performance (Google Local Services Ads, PPC/Performance Max, AI platform ads, and email campaigns) and run daily competitor searches in key service areas
• Run and analyze CRM and advertising reports on jobs, revenue, locations, service types, lead sources, conversions, and cancellations to show where revenue is won and lost
• Review fuel card, toll, and vehicle-tracking reports to flag unusual activity and cost-saving opportunities, and assist management with data entry, CRM upkeep, spreadsheets, and research

Skills

Inside sales

Outbound calling

Lead follow-up

CRM management

Data analysis

Google Workspace

Social media monitoring

Owner mindset

Dependable

Strong communication

Job description

vamasters, Inc. is seeking a proactive inside sales professional to help multi-location home services teams book more jobs, win back lost opportunities, and boost customer loyalty. The role centers on rapid lead follow-up by phone and text, supported by CRM management, marketing monitoring, and business reporting.

You will engage confidently with US customers and think like an owner, not just a task-doer. The ideal candidate excels in data analysis, CRM logging, and cross-channel communication,