Inside Sales Coordinator | WFO - Night Shift | CCF

Cloudstaff Philippines Inc.; Philippines; On-site; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Health insurance

Career growth

Office amenities

Fiber internet

Free coffee

Job summary

Cloudstaff Philippines Inc. is seeking an Inside Sales Coordinator to join Team Zafiato. You will support sales growth by managing daily activities, onboarding customers, and coordinating with internal teams to ensure smooth communication.

The ideal candidate is detail-oriented, customer-focused, with strong communication and organizational skills. You will assist the Outside Sales Team, prepare quotes, schedule visits, and nurture relationships with existing customers to drive revenue.

Qualifications

• 2+ years in sales roles required.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational skills with the ability to multitask and manage priorities.
• Proficient with Microsoft Office (Outlook, etc.).

Responsibilities

• Prospecting: Research and identify new business opportunities in the GTA and Southwestern Ontario cafe market.
• Telemarketing: Conduct outbound calls to prospective and existing customers to promote products and schedule follow-up visits.
• Sales Day Planning: Coordinate sales routes and meetings for the sales team.
• Sales Visit Notes: Record key insights from meetings in the CRM and schedule follow-ups.
• Sales Follow-Ups: Ensure timely follow-up after visits and gather further requirements.
• Onboarding New Customers: Coordinate onboarding with Customer Service.
• Quoting: Prepare accurate quotes based on customer needs.
• Inbound Sales Inquiries: Handle inquiries via phone and email and manage them through the funnel.

Skills

2+ years experience in sales

Excellent communication

Strong organizational skills

MS Office

Tools

Microsoft Office

Job description

Job Description

Inside Sales Coordinator

We're looking for the next great addition to Team Zafiato. If you're an enthusiastic team player
with a “can do” attitude where doing your best for the customer, the company, and your team is
paramount, and you’re looking for an opportunity to join a fast-growing business with possibility
to grow and advance in your career, this might be the position for you.

Company Overview

Zafiato is a rapidly growing cafe supplies wholesaler, proudly serving cafes across the GTA and
Southwestern Ontario. We have positioned ourselves as a one-stop cafe supplies partner that
simplifies cafe supply management. Our commitment to customer service, dependable delivery,
and operational excellence has made us a trusted partner to hundreds of cafes. During this time
Zafiato has aligned itself with the market needs, created strong and unique supplier
partnerships, and increased brand awareness of our company and its virtues. Zafiato is serious
about continuing this growth and are poised to take the next steps to 10x our business over the
next five years. The accountability and hard work of this role will be key in achieving this.

Position Summary

The Sales Coordinator will play a key role in supporting and driving sales growth by managing
daily sales activities, coordinating customer onboarding, and ensuring smooth communication
between our customers and internal teams. The ideal candidate is a detail-oriented,
customer-focused professional with strong communication and organizational skills. The Sales
Coordinator will maintain regular communication with new and existing customers, support the
Outside Sales Team with planning, recording, and supporting their sales days, and completing
follow-up tasks and emails for the Outside Sales Team. It is the responsibility of the Sales
Coordinator to nurture relationships with existing customers to further develop sales,
recognizing that providing expedient quality service is crucial to successfully serving our current
and future clients. Assist sales team with tasks such as sample requests and preparing quotes.

Key Responsibilities

• Prospecting: Research and identify new business opportunities in the GTA andSouthwestern Ontario cafe market, helping to build a strong pipeline for the sales team.
• Telemarketing: Conduct outbound calls to prospective and existing customers topromote products, identify sales opportunities, and schedule follow-up visits.
• Sales Day Planning: Coordinate sales routes and meetings for the sales team.
• Sales Visit Notes: Record key insights and outcomes from sales meetings (as per voicerecordings or notes from sales team) in the CRM system and schedule relevant follow uptasks.
• Sales Follow-Ups: Ensure timely follow-up after sales visits, confirming receipt ofpricing/samples/etc, addressing questions, and gathering further requirements to moveprospects through the sales funnel.
• Onboarding New Customers: Coordinate the customer onboarding process with theCustomer Service team.
• Quoting: Prepare accurate quotes for products and services based on customer needsand pricing guidelines.
• Inbound Sales Inquiries: Handle sales inquiries that come via phone and email andmanage them through the sales funnel (i.e. take care of initial inquiry, add lead toupcoming sales visit, etc).

Qualifications and Requirements

Qualifications

• 2+ years experience in sales related roles.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational skills with the ability to multitask and manage priorities effectively.
• Proficient computer skills including softwares like Microsoft Office (Outlook, etc).
• Self-starter with a proactive mindset and high attention to detail.

Key Performance Indicators (KPIs)

• Sales Days Planned - Mon to Fri
• Sales Notes Entered
• Follow-Up Tasks Complet

Perks and Benefits

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc