Infrastructure Architect & Collaboration Strategist

QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH; Metro Manila; On-site; PHP 520,000 - 900,000; Full time

Job summary

QBE Group Shared Services Limited - Philippine Branch is seeking an IT professional to maintain security, ensure compliance, and design, implement, and operate IT infrastructure solutions in a regulated environment.

You will own problems, translate business needs into technical designs, work with stakeholders to improve service delivery, and contribute to risk-based decisions within ITIL frameworks. A tertiary degree and relevant experience are required.

Qualifications

• Necessary Qualifications include: Tertiary Degree or equivalent combination of education and work experience.
• Preferred Work Experience includes: Experience in regulated industries, ideally finance services, with large distributed environments.
• Experience working within an ITIL service management framework.

Responsibilities

• Maintain the security, confidentiality and integrity of information systems through compliance with relevant legislation and regulations.
• Take ownership of problems and proactively resolve technical issues, ensuring solutions meet business requirements.
• Design, implement and operate IT infrastructure technologies and solutions.
• Create system designs to meet defined business needs, translating business problems into technical designs.
• Understand and identify problems, analyse and provide appropriate solutions.
• Maintain focus on the whole life of service delivery, ensuring IT products and vendors deliver services.
• Demonstrate lateral thinking to troubleshoot and resolve technical issues across various technology capabilities.
• Collaborate with stakeholders to deliver outstanding customer experiences through technical expertise.
• Identify and assess risks within your subject matter area, lead risk-related dialogue as the SME for that domain, and support stakeholders in making informed, risk-based decisions.

Skills

Problem solving

Ownership

ITIL service management

Risk management

Stakeholder collaboration

Education

Tertiary Degree

Job description

QBE Group Shared Services Limited - Philippine Branch is seeking an IT professional to maintain security, ensure compliance, and design, implement, and operate IT infrastructure solutions in a regulated environment.

You will own problems, translate business needs into technical designs, work with stakeholders to improve service delivery, and contribute to risk-based decisions within ITIL frameworks. A tertiary degree and relevant experience are required.