Influencer Relations & Student Ambassadors Lead

GUS Education Business Process Solutions and Services Philippines, Inc.; Quezon City; Hybrid; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Health & Life Insurance

Training Programs & Learning

30 PTOs & Leave Conversion

Parental & Maternity Benefits

Transport, Internet, Clothing, Laundry

Rice Allowances

Hybrid Work: Onsite 3 months then 4x W

Onsite Bridgetowne, Quezon City

Job summary

GUS Education PH invites applications for a Student Ambassador Programme Coordinator to support the student ambassador framework, manage records, onboarding, and payroll processes. The role emphasizes data accuracy, stakeholder communication, and cross-functional collaboration within a hybrid work setup at Bridgetowne, Quezon City.

You will coordinate recruitment, onboarding, and compliance while maintaining programme data, preparing reports, and supporting ambassador engagement and events.

Qualifications

• 2-3 years of experience in programme administration, student services, university administration, events coordination, or a similar role.
• 2-3 years of experience in handling influencers, student ambassadors, affiliates, or content creators.
• Experience working in a college or university environment is highly preferred, particularly in student engagement, services, careers, outreach, recruitment, or academic administration.
• Strong administrative and organisational skills with attention to detail and accuracy.
• Bachelor's degree in any discipline.
• Experience maintaining programme records, databases, trackers, and documentation.
• Excellent written and verbal communication skills; able to communicate with students, colleagues, and external stakeholders.
• Strong customer service and relationship-management skills.

Responsibilities

• Provide comprehensive administrative support for the Student Ambassador Scheme and ensure the programme operates efficiently.
• Develop and maintain accurate programme records, databases, trackers, templates, and documentation.
• Coordinate day-to-day programme activities and ensure administrative processes are completed accurately and on time.
• Maintain and monitor programme systems and ensure information remains accurate and up to date.
• Follow University policies, procedures, and compliance requirements across programme activities.
• Identify opportunities to improve programme processes, systems, and administrative workflows.
• Coordinate administrative aspects of student ambassador recruitment, including applications, communications, documentation, and onboarding.
• Support the preparation and processing of ambassador contracts and related documentation.
• Ensure new ambassadors receive the information, resources, and support required to begin their roles successfully.
• Maintain accurate records of ambassador status, engagement, and programme participation.
• Coordinate relevant compliance and eligibility processes in line with University requirements.
• Coordinate the collection, review, and processing of ambassador timesheets and payment documentation.
• Liaise with relevant internal teams to support accurate and timely payroll processing.
• Monitor records to ensure hours, payments, and programme activities are accurately captured.
• Support compliance checks and maintain appropriate documentation and audit trails.
• Investigate discrepancies and follow up on outstanding information where required.
• Maintain accurate and up-to-date Student Ambassador Programme data across relevant systems.
• Conduct regular data checks and audits to identify discrepancies, missing information, or process issues.
• Track key programme metrics, including ambassador recruitment, participation, engagement, activities, and hours.
• Prepare routine reports and data summaries to support programme monitoring and decision-making.
• Use Excel and other relevant systems to organise, analyse, and present programme information.
• Ensure programme data is maintained securely and in accordance with University policies and procedures.
• Act as a key point of contact for student ambassadors and respond to programme enquiries in a timely and professional manner.
• Maintain clear and effective communication with students, colleagues, internal stakeholders, and external partners.
• Draft and distribute routine programme communications, updates, guidance, and reminders.
• Coordinate information across multiple stakeholders to ensure activities and operational processes run smoothly.
• Provide a professional and customer-focused service while managing enquiries and resolving routine issues.
• Escalate complex or sensitive matters to the appropriate team or manager.
• Support ambassador engagement initiatives and activities throughout the programme.
• Coordinate training sessions, briefings, workshops, and other ambassador development activities.
• Organise programme events, peer-to-peer outreach activities, and ambassador engagement initiatives.
• Coordinate event logistics, including venues, online platforms, resources, attendance, and communications.
• Maintain digital platforms, programme resources, and materials used by ambassadors.
• Support the development and distribution of guidance and resources to help ambassadors succeed in their roles.
• Support peer-to-peer outreach initiatives designed to strengthen student engagement and participation.
• Coordinate with internal teams and external partners to facilitate ambassador activities and events.
• Maintain positive working relationships with stakeholders involved in the programme.
• Support the delivery of ambassador-led activities and ensure relevant administrative arrangements are in place.
• Monitor activities and gather relevant information to support programme evaluation and reporting.
• Identify opportunities to improve programme administration, communication, systems, and processes.
• Use data and stakeholder feedback to identify trends, challenges, and opportunities for improvement.
• Develop practical solutions to administrative and operational issues.
• Work collaboratively with colleagues across student services, academic teams, HR, Finance, and other University functions.
• Contribute to a positive, professional, and supportive working environment.
• Adapt quickly to changing programme requirements and competing priorities.
• Undertake other duties appropriate to the role as reasonably requested.

Skills

Programme administration

Influencer management

Event coordination

Communication skills

Customer service

Data management

Attention to detail

Multitasking

Independent work style

Education

Bachelor's degree (any discipline)

Tools

Microsoft Excel

Microsoft Office

Job description

GUS Education PH invites applications for a Student Ambassador Programme Coordinator to support the student ambassador framework, manage records, onboarding, and payroll processes. The role emphasizes data accuracy, stakeholder communication, and cross-functional collaboration within a hybrid work setup at Bridgetowne, Quezon City.

You will coordinate recruitment, onboarding, and compliance while maintaining programme data, preparing reports, and supporting ambassador engagement and events.