Academic Coordinator

GUS Educations PH; Philippines; Hybrid; PHP 446,000 - 614,000; Full time

Benefits offered by this job

HMO + Life Insurance

Training & Learning Opportunities

30 PTOs & Leave Conversion

Parental & Maternity Benefits

Transport Allowance

Internet Allowance

Clothing Allowance

Laundry & Rice Allowances

Hybrid Work Setup (Onsite 3 months, 1x

RTO per month

Onsite Location Bridgetowne, Quezon CI

Job summary

GUS Education PH is seeking a Language Programme Administrator to streamline administrative processes for language modules, support students and staff, and maintain records across enrolment, modules, and lecturer appointments.

The role requires 5+ years in administration, strong MS Office skills, and excellent organisational and communication abilities. The position offers a hybrid work setup with onsite work in Bridgetowne, Quezon City after an initial 3 months.

Qualifications

• 5+ years administrative experience, preferably in educational/university setting.
• Experience organising meetings and maintaining records and systems.
• Strong Microsoft Office knowledge (Word, Excel, Outlook).
• Excellent written and verbal communication and confidentiality.

Responsibilities

• Develop, implement, and maintain administrative processes and records for the Language Programme.
• Provide day-to-day admin support for language modules and programme activities.
• Maintain accurate student, module, and lecturer records.
• Support enrolment and registration activities as required.
• Respond to enquiries and maintain programme information on web pages and systems.
• Prepare routine reports and assist data collection and reporting.
• Coordinate meetings, take minutes, and manage room bookings.

Skills

Administrative experience

Microsoft Office

Organisational skills

Communication skills

Confidentiality

Teamwork

Customer-focused

Meeting coordination

Tools

Microsoft Office Suite

Job description

MAKE A DIFFERENCE, ONE STUDENT EXPERIENCE AT A TIME!

Leverage your organizational expertise and customer-focused approach to keep language programmes running smoothly, support students and staff, and deliver seamless administration across every stage of the learner experience.

Guiding, Uplifting, and Soaring in a #GreatPlaceToWork

• Health & Security: HMO (up to 2 dependents) + Life Insurance
• Growth & Development: Training Programs & Learning Opportunities
• Work-Life Balance: 30 PTOs, Leave Conversion
• Family Support: Parental & Maternity Benefits
• Additional Perks: Transportation, Internet, Clothing, Laundry & Rice Allowances
• Hybrid Work Setup: Onsite for the first 3 months, then switch to hybrid after the 3rd-month review: 1x RTO per month
• Work Location: Bridgetowne, Quezon City
• Work Schedule: Monday to Friday | 4:00 PM to 1:00 AM (PH Time)

HAVE WHAT IT TAKES TO BE OUR LANGUAGE PROGRAMME ADMINISTRATOR?

• With more than 5+ years of administrative experience, preferably in educational/university setting.
• Substantial experience in an administrative role, preferably in a customer-focused environment.
• Experience organising meetings and maintaining accurate records, documentation, and administrative systems.
• Experience supporting educational or student-facing administration is an advantage.
• Strong working knowledge of Microsoft Office applications, particularly Word, Excel, and Outlook.
• Excellent organisational and time-management skills with the ability to manage competing priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Strong interpersonal skills and a professional, customer-focused approach.
• Ability to work effectively both independently and as part of a collaborative team.
• Experience maintaining webpage content or online information systems is an advantage.
• An interest in language learning, international education, or intercultural engagement is desirable.

DAY IN THE LIFE OF A LANGUAGE PROGRAMME ADMINISTRATOR

Programme Administration

• Develop, implement, and maintain administrative processes, workflows, templates, and record-keeping systems to support the effective operation of the Language Programme.
• Provide day-to-day administrative support for the delivery of language modules and programme activities.
• Maintain accurate student, module, and lecturer records.
• Support student enrolment and registration activities as required.
• Monitor and respond to enquiries received through shared mailboxes and other communication channels.
• Maintain programme records in accordance with University policies and procedures.
• Prepare routine administrative reports, documentation, and correspondence.
• Support data collection and reporting activities.
• Identify opportunities to improve administrative processes and systems and make recommendations to the Head of Modern Languages.

Visiting Language Lecturer Administration

• Act as the first administrative point of contact for Visiting Language Lecturers.
• Support the administrative aspects of onboarding new Visiting Language Lecturers.
• Collect and submit teaching claims and payment documentation in line with University procedures.
• Maintain accurate records relating to teaching hours and payments.
• Provide timely administrative support to visiting lecturers throughout their engagement with the programme.

Meetings & Events

• Arrange meetings on behalf of the Head of Modern Languages.
• Prepare agendas and circulate meeting papers.
• Take accurate meeting minutes and maintain action logs.
• Organise room bookings and online meeting arrangements where required.
• Provide administrative support for programme events and activities.

Communications & Information Management

• Update programme information on relevant University webpages, systems, and online platforms.
• Draft and distribute routine communications to students, staff, and visiting lecturers.
• Support the preparation and distribution of programme updates.
• Maintain distribution lists and contact databases.
• Ensure programme information and administrative documentation remain accurate and up to date.

Student & Stakeholder Support

• Provide professional, accurate, and timely responses to routine enquiries.
• Support a positive experience for students, staff, and visiting lecturers through high-quality administrative service.
• Handle enquiries with professionalism, discretion, and a customer-focused approach.
• Escalate academic, complex, or sensitive matters to the Head of Modern Languages as appropriate.
• Work collaboratively with colleagues across Academic Development and the wider University to resolve administrative queries and support programme delivery.

Teamwork & Continuous Improvement

• Work collaboratively with colleagues across the University to support effective programme administration.
• Contribute to a positive, professional, and supportive working environment.
• Maintain confidentiality and comply with University policies and procedures.
• Identify opportunities to improve administrative workflows, systems, and processes.
• Undertake other duties appropriate to the grade of the post as reasonably requested.

GUS Education PH: Empowered by knowledge, guided by heart.

A certified Great Place to Work company, we guide with purpose, uplift through holistic support, and soar by empowering those who empower education. As a strategic partner, we turn every challenge into an opportunity for growth through collaboration, innovation, and operational excellence.

Big careers start with big learning—and yours could start here.

Ready to make your next move? Our 100% remote application process lets you connect with us from anywhere while exploring a career with global impact.

By submitting your application, you acknowledge and consent for GUS Education PH to collect, process, and store your personal information for recruitment and employment-related purposes. Your information will be used solely to assess your qualifications, communicate with you regarding your application, and facilitate the recruitment process. Personal data will be handled confidentially, accessed only by authorized personnel, and processed in accordance with the Company's Data Privacy Policy and applicable data privacy laws.

Please note that all applications are routed through our Applicant Tracking System and are reviewed by our recruitment team. Due to the volume of applications we receive, processing times may vary, but every application is carefully considered.