The Industrial Specialist is responsible for driving sales performance, developing new business opportunities, managing key customer accounts, and monitoring market trends within the industrial sector. The role involves sales planning, account development, performance analysis, and coordination with internal teams to achieve sales targets and strengthen customer relationships.
KEY RESPONSIBILITIES
- Monitor weekly and monthly sales performance against established targets.
- Assess sales pipeline health, conversion rates, and deal progress.
- Identify sales risks, growth opportunities, and areas for improvement.
2. Account Management & Customer Relations
- Conduct regular meetings and follow-ups with key customers.
- Strengthen customer relationships and identify upselling and cross-selling opportunities.
- Develop strategies to improve customer retention and grow existing accounts.
3. Business Development
- Identify, prospect, and qualify potential customers within target industries.
- Initiate engagement with prospective clients to expand market reach.
- Identify new business opportunities and support customer acquisition initiatives.
- Prepare monthly sales performance reports covering volume, revenue, and margins.
- Analyze industry pricing, competitor activities, and market trends.
- Submit lead generation, new accounts, inactive accounts, customer retention, and activity reports.
5. Account Strategy & Sales Planning
- Conduct account reviews and develop action plans for underperforming accounts.
- Identify long-term growth opportunities and implement customer retention strategies.
- Prepare monthly sales projections, targets, and activity plans.
- Execute and evaluate marketing initiatives to improve sales performance.
6. Internal Coordination
- Coordinate with Territory Sales Managers and relevant internal departments regarding account updates and sales activities.
- Participate in sales meetings, business reviews, and strategy discussions.
QUALIFICATIONS
- Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
- Experience in industrial sales, account management, or business development is an advantage.
- Strong communication, negotiation, and relationship-building skills.
- Analytical skills in sales performance monitoring, market research, and reporting.
- Ability to develop sales strategies, manage customer accounts, and identify business opportunities.
- Proficient in Microsoft Excel and other sales reporting tools.
- Goal-oriented, proactive, and capable of working independently and collaboratively.