Inbound Support Specialist — Dayshift Onsite

V-Call Center Link Inc.; Pasig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service provider in Metro Manila is seeking a Customer Service Representative to manage incoming calls and emails from Brand Partners. The role focuses on resolving inquiries and ensuring a positive customer experience. Candidates should have at least Senior High School education and one year of relevant experience handling voice accounts, providing a quality service in line with company standards.

Qualifications

• Must have at least 1 year of CSR experience handling voice account.

Responsibilities

• Respond to a high volume of customer inquiries through phone and email.
• Provide quality service in line with company standards.

Skills

Customer service skills

Effective communication

Education

At least Senior High School graduate

Job description

A customer service provider in Metro Manila is seeking a Customer Service Representative to manage incoming calls and emails from Brand Partners. The role focuses on resolving inquiries and ensuring a positive customer experience. Candidates should have at least Senior High School education and one year of relevant experience handling voice accounts, providing a quality service in line with company standards.