Inbound Call Center Agent – Manila (Travel/Healthcare/Banking)

Recruitify_HR; Makati; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Dedicated WIFI zones

Gaming areas

Fitness options

Free day meals

Team celebrations

Job summary

Recruitify_HR in Manila is seeking BPO specialists to handle high-volume inbound inquiries across travel, healthcare, and banking accounts. On-site positions offer competitive pay and incentives, with weekly rest days and elite office perks.

The roles welcome both experienced agents with at least 6 months BPO experience and fresh graduates for select accounts. Apply quickly via an easy interview process.

Qualifications

• Experienced Agents: Minimum 6 Months BPO Experience is MANDATORY.
• New Agents: College Graduates/Freshers are welcome to apply for select entry‑level accounts.

Responsibilities

• Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner.
• Identify, troubleshoot, and provide solutions for customer concerns, ensuring first‑call resolution (FCR) where possible.
• Maintain a high level of product and procedural knowledge to effectively assist customers.

Education

College graduates or freshers

Job description

Recruitify_HR in Manila is seeking BPO specialists to handle high-volume inbound inquiries across travel, healthcare, and banking accounts. On-site positions offer competitive pay and incentives, with weekly rest days and elite office perks.

The roles welcome both experienced agents with at least 6 months BPO experience and fresh graduates for select accounts. Apply quickly via an easy interview process.