Global BPO Agent: Inbound Support (Manila On-Site)

Recruitify_HR; Mandaluyong; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Best Office Amenities

Free Day Meals

Job summary

Recruitify_HR in Manila, Philippines, is seeking skilled BPO Specialists to join our on-site teams across Travel, Healthcare, and Banking accounts. Immediate openings available with fixed weekly rest days and competitive salary packages.

Roles involve handling high-volume inquiries via phone, chat, or email, resolving issues efficiently, and maintaining up-to-date product knowledge. Two tracks are available for experienced agents and freshers alike.

Qualifications

• Experience: Minimum 6 months BPO experience is mandatory.
• New agents: College graduates or freshers are welcome for entry-level accounts.
• On-site role in Manila, Philippines.

Responsibilities

• Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner.
• Identify, troubleshoot, and provide solutions for customer concerns, ensuring first-call resolution where possible.
• Maintain a high level of product and procedural knowledge to effectively assist customers.

Job description

Recruitify_HR in Manila, Philippines, is seeking skilled BPO Specialists to join our on-site teams across Travel, Healthcare, and Banking accounts. Immediate openings available with fixed weekly rest days and competitive salary packages.

Roles involve handling high-volume inquiries via phone, chat, or email, resolving issues efficiently, and maintaining up-to-date product knowledge. Two tracks are available for experienced agents and freshers alike.