On-Site Customer Care Specialist — BPO (Fast-Track Interview)

Recruitify_HR; Makati; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Dedicated WIFI zones

Gaming areas

Fitness options

Free day meals

Team celebrations

Job summary

Recruitify_HR is hiring BPO Specialists in Manila for Travel, Healthcare & Banking accounts. On-site positions with competitive pay (₱25,000–₱40,000) plus allowances. You will handle high-volume inquiries via phone, chat, or email and resolve customer concerns with a focus on first-call resolution.

We welcome both experienced agents (minimum 6 months BPO) and fresh graduates to apply for select accounts. Join a globally oriented team with elite on-site perks.

Qualifications

• 6 months BPO experience required for experienced agents.
• Fresh graduates may apply for select entry accounts.
• Ability to handle high-volume inquiries with accuracy.

Responsibilities

• Handle high-volume inbound inquiries via phone, chat, or email.
• Troubleshoot and resolve customer concerns, aiming for first-call resolution.
• Maintain up-to-date knowledge of products and procedures to assist customers.

Skills

BPO experience

Inbound support

Multichannel support

Education

College graduates or freshers

Tools

CRM systems

Phone/chat/email handling

Job description

Recruitify_HR is hiring BPO Specialists in Manila for Travel, Healthcare & Banking accounts. On-site positions with competitive pay (₱25,000–₱40,000) plus allowances. You will handle high-volume inquiries via phone, chat, or email and resolve customer concerns with a focus on first-call resolution.

We welcome both experienced agents (minimum 6 months BPO) and fresh graduates to apply for select accounts. Join a globally oriented team with elite on-site perks.