In-Room Dining Supervisor – Guest Experience Leader

Crimson Resort and Spa Boracay; Malay; On-site; PHP 279,000 - 469,000; Full time

Job summary

Crimson Resort and Spa Boracay in Malay, Aklan, seeks a Restaurant Supervisor for In-Room Dining to lead in-room service, plan duties, and ensure timely, professional guest experiences.

Ideal candidates have hospitality supervisory background with strong communication, inventory and service skills; HACCP training is a plus. This role emphasizes guest satisfaction and staff development in a luxury resort setting.

Qualifications

• Bachelor's degree in Hotel Management or related field.
• Minimum 1 year as Restaurant Supervisor or 3+ years as waiter/waitress in hospitality.
• Training on HACCP, Supervisory Excellence, Wine Training, Leadership competency is an advantage.

Responsibilities

• Plan, assign, and monitor duties.
• Guest satisfaction and professional service.
• Ensure timely in-suite/room service deliveries.
• Maintain high hygiene standards and inventory.
• Provide clear communication and address guest concerns promptly.

Skills

Customer service

Team supervision

Food & beverage service

Leadership

Education

Bachelor's degree in Hotel Management

Job description

Crimson Resort and Spa Boracay in Malay, Aklan, seeks a Restaurant Supervisor for In-Room Dining to lead in-room service, plan duties, and ensure timely, professional guest experiences.

Ideal candidates have hospitality supervisory background with strong communication, inventory and service skills; HACCP training is a plus. This role emphasizes guest satisfaction and staff development in a luxury resort setting.