Import Seafreight Operations Lead

Rayomar Management, Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Orient Freight International, Inc. (OFII) seeks an Assistant Manager to oversee the Import CS/Docs team, ensuring accurate documentation, timely processing, and compliance across assigned accounts.

You will drive service excellence, mentor staff, and monitor KPIs in a fast-paced logistics environment. Lead end-to-end import operations from booking to invoicing, maintain strong relationships with customers and agents, and implement process improvements while aligning with SOPs and regulatory

Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain, or related field.
• 4–6 years’ experience in freight forwarding, import operations, or customer service.
• Knowledge of import processes and documentation.
• MS Office proficiency (Excel, Outlook, SharePoint, PowerPoint).
• Carrier management knowledge

Responsibilities

• Oversee import CS/Docs team and ensure accurate documentation.
• Manage end-to-end import processes including booking, billing, and shipment monitoring.
• Maintain relationships with customers, agents, and internal teams.
• Monitor KPIs and prepare operations reports for management.

Skills

Customer focus

Organized and detail-oriented

Proactive problem-solving

Professional communication

Time management

Flexible

Adaptable to changes

Education

Bachelor's degree in Business, Logistics, Supply Chain, or related field

Tools

MS Office (Excel, Outlook, SharePoint, PowerPoint)

Carrier Management

Job description

Orient Freight International, Inc. (OFII) seeks an Assistant Manager to oversee the Import CS/Docs team, ensuring accurate documentation, timely processing, and compliance across assigned accounts.

You will drive service excellence, mentor staff, and monitor KPIs in a fast-paced logistics environment. Lead end-to-end import operations from booking to invoicing, maintain strong relationships with customers and agents, and implement process improvements while aligning with SOPs and regulatory