Import/Export Customs Coordinator

SF Express Philippines Inc.; Naga; On-site; PHP 201,000 - 312,000; Full time

Job summary

SF Express Philippines Inc. is seeking an Import/Export Documentation Specialist to assist the Customs Representative and Operations teams with monitoring, documenting, and processing shipments.

You will prepare documents, notify brokers, submit manifests, and provide status updates to clients throughout shipment stages. The role requires strong communication, attention to detail, and familiarity with logistics processes.

Qualifications

• Familiarity with import/export documentation procedures.
• Strong communication and coordination skills.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in documentation.
• Proficiency in using fax/email communication tools.
• Knowledge of shipping schedules and logistics processes is an advantage.
• Willingness to learn and adapt to fast-paced work environments.
• Graduate of Customs Administration or any related course.
• Licensed Customs Broker is an advantage.

Responsibilities

• Assist Customs Representative and Operations team in ensuring proper monitoring, documentation, and processing of incoming and outgoing shipments.
• Prepare import/export documentation, including Bill of Lading, Manifest, packing list, and invoices.
• Notify brokers/consignees regarding incoming shipments.
• Submit manifests for incoming and outgoing shipments and regularly check with service providers and shipping lines for updates.
• Send routing orders and provide status updates to clients throughout shipment stages until delivery.
• Follow up with carriers, forwarding agents, and airlines to ensure timely clearance and delivery of shipments.
• Receive fax/email messages and documents for pre-alert of inbound/outbound shipments.
• Monitor shipping schedules and communicate with relevant parties.
• Assist in manifest submission and update checks for incoming and outgoing shipments.

Skills

Import/Export docs

Communication

Coordination

Multitasking

Attention to detail

Fax/Email tools

Shipping schedules

Willingness to learn

Customs knowledge

Licensed Customs Broker (adv)

Education

Customs Administration degree or related

Related course

Tools

Fax software

Email clients/tools

Job description

SF Express Philippines Inc. is seeking an Import/Export Documentation Specialist to assist the Customs Representative and Operations teams with monitoring, documenting, and processing shipments.

You will prepare documents, notify brokers, submit manifests, and provide status updates to clients throughout shipment stages. The role requires strong communication, attention to detail, and familiarity with logistics processes.