Implementations Support Associate (1-2 Years) | Night Shift / Hybrid

Infinit-O; Pasay; Remote; PHP 335,000 - 580,000; Full time

Job summary

Infinit-O is seeking an Implementations Support Associate to optimize onboarding and implementation lifecycles for Fieldguide clients. You will process multi‑layered source documentation, manage data configuration, and perform core system setup tasks as a fully embedded remote team member.

You will work with Word/Excel, improve data accuracy across complex documents, and gain exposure to client-facing delivery as your proficiency grows within a collaborative, DEI‑driven organization.

Qualifications

• Bachelor’s degree in Accounting or Finance; CPA or master’s preferred.
• 1–2 years of foundational experience in accounting support, data aggregation, or back-office processes.
• Strong data entry accuracy and English language comprehension.

Responsibilities

• Process multi-layered source documentation and perform data configuration in Fieldguide hub.
• Execute core system setup tasks and data extraction with high accuracy.
• Support onboarding and implementation lifecycle; act as embedded remote team member.
• Cross-train to transition into client-facing delivery roles.

Skills

Microsoft Office

Excel

Data extraction

English comprehension

Analytical skills

Communication skills

Education

Bachelor's in Accounting/Finance

CPA or Master's preferred

Tools

AI/LLM tools

Job description

Infinit-O is the trusted, customer‑centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital‑first world by combining specialized industry expertise and innovative technology for 20 years.

We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world‑class Net Promoter Score of 75. Our approach combines operational efficiency with a human‑centered ethos, ensuring sustainable value creation for our clients and team members.

As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities.

Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all.

Key Responsibilities:

The Implementations Support Associate plays a critical, background‑focused role in optimizing the onboarding and implementation lifecycle for Fieldguide clients. This role focuses on processing multi‑layered source documentation, managing data configuration, and executing core system setup tasks within the Fieldguide hub. Functioning as a fully embedded remote team member, the Associate drives the manual product maneuvers required to free up internal technical capacity while steadily cross‑training to transition into client‑facing delivery ownership.

Requirements:

• Technical Skills: Strong proficiency in Microsoft Office (Word, Excel) with a proven capability to execute repetitive data configurations and formatting across layered document formats with an exceptionally low error rate.
• Familiarity with AI/LLM‑based software tools for automation is a plus.
• Must clear Infinit-O’s proprietary screening metrics for absolute data entry accuracy, tabular data manipulation, and English language comprehension. Proven capability to execute repetitive, high‑volume data extraction tasks across multi‑layered document formats while maintaining an exceptionally low error rate.
• Have excellent analytical and communication skills–will transition to client‑facing roles as the team gains proficiency.

Qualifications:

• Bachelor’s degree in Accounting or Finance; CPA certification or master’s degreepreferred.
• One (1) to two (2) years of foundational experience in accounting support, book‑keeping, data aggregation, or generalized back‑office process execution. Audit exposure is a plus.