Impactful Reporting Operations Analyst

Manatal; Parañaque; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Coverage for dependents

Performance bonuses

Paid time-off with cash conversion

Team events and activities

Job summary

MicroSourcing is hiring a Reporting Operations Specialist to build, maintain, and deliver standardized operational reports for clients and internal teams. The role emphasizes accuracy, consistency, and high-quality reporting across multiple accounts.

You will configure reporting tools, support data collection, generate recurring client reports, and implement enhancements as reporting needs evolve. A passion for data, tech, and process improvement is essential.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 1–3 years of experience in reporting, operations, business support, or a related analytical role preferred.
• Strong proficiency in Microsoft Excel and/or Google Sheets.
• Excellent attention to detail with the ability to identify data discrepancies and formatting issues.
• Strong organizational and time management skills with the ability to manage multiple recurring deadlines.

Responsibilities

• Build, configure, and deploy spreadsheet-based time trackers for new client teams.
• Customize tracker layouts, dropdown menus, validation rules, and data fields based on each team's operational requirements.
• Maintain reporting trackers as teams evolve, including updates to team members, task types, and other reporting attributes.
• Ensure reporting tools remain organized, accurate, and easy for operational teams to use.
• Monitor reporting trackers to ensure data is captured accurately and consistently.
• Partner with operational teams to resolve reporting issues and improve data quality.
• Provide guidance on the proper use of reporting trackers and related documentation.
• Maintain the integrity of reporting systems while supporting ongoing operational changes.
• Generate recurring client-facing Weekly Summary Reports and internal Employee Scorecard reports using Tableau.
• Review Tableau workbooks to verify charts, metrics, filters, and visualizations reflect approved data.
• Perform quality assurance checks to ensure reports are accurate and client-ready.
• Export finalized reports to PDF and distribute to stakeholders.
• Configure standardized Tableau workbooks for new client teams by adapting existing reporting templates.
• Connect workbooks to new reporting data sources and validate reporting accuracy.
• Modify workbook filters, formatting, visualizations, and report components as needed.
• Maintain existing Tableau workbooks to support changing requirements.
• Implement new reporting requirements requested by clients or internal stakeholders.
• Add new metrics, charts, visualizations, and reporting elements to existing solutions.
• Modify reporting trackers to capture new operational data when required.
• Support continuous improvement of reporting templates, documentation, and processes.
• Support one-time and recurring reporting requests, including data preparation for Annual Business Reviews and client presentations.
• Compile, organize, and validate reporting data from multiple sources as requested.
• Assist with reporting initiatives that support operational decision-making across the organization.
• Work closely with Client Operations and other teams to understand reporting requirements and deliver high-quality solutions.
• Communicate effectively with internal stakeholders to ensure requirements are met.
• Assist with documenting reporting processes and maintaining standards.

Skills

Excel

Google Sheets

Attention to detail

Time management

Communication skills

Learning agility

Education

Bachelor's degree or equivalent in Business, Information Systems, Analytics, Finance, Mathematics, or a related field

Tools

Tableau

Job description

MicroSourcing is hiring a Reporting Operations Specialist to build, maintain, and deliver standardized operational reports for clients and internal teams. The role emphasizes accuracy, consistency, and high-quality reporting across multiple accounts.

You will configure reporting tools, support data collection, generate recurring client reports, and implement enhancements as reporting needs evolve. A passion for data, tech, and process improvement is essential.