Reports Analyst

Concentrix; Quezon City; On-site; PHP 60,000 - 90,000; Full time

Job summary

Concentrix is seeking a Reports Analyst to collect, analyze, and interpret data to produce timely, accurate, and actionable reports that support business decisions. The role focuses on dashboards, automation of reporting processes, KPI monitoring, and data integrity across multiple functions.

Collaboration with Operations, Training and Quality is essential to meet reporting needs. The position emphasizes developing recurring reports, data validation, and delivering insightful analyses to

Qualifications

• Bachelor’s degree in a related field.
• Minimum 2–4 years of experience in reporting, business analytics, or data analysis.
• Experience developing reports and dashboards in a corporate environment.
• Strong Excel skills with Pivot Tables and Power Query.
• Experience with Power BI, Tableau, or similar BI tools.
• Basic to intermediate SQL knowledge.
• Excellent written and verbal communication.
• Attention to detail and accuracy.

Responsibilities

• Develop, maintain, and distribute recurring operational and business reports.
• Analyze data to identify trends and opportunities for improvement.
• Create dashboards and scorecards to monitor KPIs.
• Prepare ad hoc reports and data analyses to support business needs.
• Present findings and insights to stakeholders clearly.
• Extract, validate, and consolidate data from multiple sources.
• Ensure data accuracy, completeness, and consistency across reports.
• Design interactive dashboards and visualizations using reporting tools.
• Continuously improve reporting formats to enhance usability and decision-making.
• Support leadership with executive-level reporting and performance summaries.

Skills

Advanced Excel

Dashboards development

Analytical thinking

Communication skills

Time management

Education

Bachelor's degree in business administration/IT/CS/Statistics/Mathematics/Industrial Engineering

Tools

Power BI

Tableau

SQL

Job description

The Reports Analyst is responsible for collecting, analyzing, and interpreting data to provide timely, accurate, and actionable reports that support business operations and decision-making. This role develops dashboards, automates reporting processes, monitors key performance indicators (KPIs), and ensures data integrity across multiple business functions. This position partners cross-functionally with Operations, Training and Quality for reporting and automation needs.

Key Responsibilities

Reporting & Analytics

• Develop, maintain, and distribute recurring operational and business reports.
• Analyze data to identify trends, patterns, and opportunities for improvement.
• Create dashboards and scorecards to monitor key performance indicators (KPIs).
• Prepare ad hoc reports and data analyses to support business needs.
• Present findings and insights to stakeholders in a clear and concise manner.

Data Management

• Extract, validate, and consolidate data from multiple sources.
• Ensure data accuracy, completeness, and consistency across reports.
• Maintain reporting databases, templates, and documentation.
• Troubleshoot reporting discrepancies and recommend corrective actions.
• Design interactive dashboards and visualizations using reporting tools.
• Continuously improve reporting formats to enhance usability and decision-making.
• Support leadership with executive-level reporting and performance summaries.

Process Improvement

• Identify opportunities to automate manual reporting processes.
• Recommend improvements to reporting workflows and data collection methods.
• Support continuous improvement initiatives through data-driven insights.
• Partner with cross-functional teams to understand reporting requirements.
• Provide analytical support for projects, audits, and business initiatives.
• Assist users in interpreting reports and understanding business metrics.

Qualifications

Education - Bachelor’s degree in business administration, Information Technology, Computer Science, Statistics, Mathematics, Industrial Engineering, or a related field.

Experience

• Minimum of 2–4 years of experience in reporting, business analytics, or data analysis.
• Experience developing reports and dashboards in a corporate environment is preferred.
• Technical Skills
• Advanced Microsoft Excel (Pivot Tables, Power Query, advanced formulas).
• Experience with Power BI, Tableau, or similar business intelligence tools.
• Basic to intermediate SQL knowledge is preferred.
• Strong proficiency in Microsoft Office applications.
• Experience with reporting automation tools is an advantage.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Excellent organizational and time management skills.
• Effective written and verbal communication.
• Ability to manage multiple priorities and meet deadlines.

Key Performance Indicators (KPIs)

• Accuracy and timeliness of reports.
• On-time delivery of scheduled reporting.
• Dashboard utilization and stakeholder satisfaction.
• Reduction in manual reporting effort through automation.