Impactful Dispatch & Logistics Coordinator

Acquire Intelligence; Pasig; On-site; PHP 312,480 - 468,720; Full time

Job summary

Acquire Intelligence is seeking a Dispatch Coordinator at the Ortigas Site, Pasig City, Philippines. The role reports to the Team Leader and focuses on managing broker/customer accounts, assigning drivers to routes, and directing freight pick-up and delivery with real-time monitoring.

The ideal candidate will have strong customer service, exceptional communication, and solid back-end admin experience, capable of multi-tasking in a shifting schedule environment, and contributing to a

Qualifications

• Minimum one year of back-end admin processing experience.
• Excellent in customer service and communication.
• Strong organizational and time-management abilities.
• Ability to work on shifting schedules.

Responsibilities

• Handle Broker/Customer Accounts
• Assign drivers to routes
• Direct pick-up and delivery of freight
• Monitor drivers’ locations
• Enter dispatch information into trucking software
• Track orders and freight
• Transmit information to brokers and customers
• Ensure driver execution of assigned work
• Enforce understanding and compliance with all company policies and code of conduct
• Contribute to an atmosphere of trust and teamwork that values contributions of all employees in support of high-performance culture

Skills

Customer service

Written communication

Verbal communication

Organizational skills

Time management

Back-end admin processing

Multi-tasking

Problem solving

Learning new workflows

Shift work

Job description

Acquire Intelligence is seeking a Dispatch Coordinator at the Ortigas Site, Pasig City, Philippines. The role reports to the Team Leader and focuses on managing broker/customer accounts, assigning drivers to routes, and directing freight pick-up and delivery with real-time monitoring.

The ideal candidate will have strong customer service, exceptional communication, and solid back-end admin experience, capable of multi-tasking in a shifting schedule environment, and contributing to a