ICT Quoting Specialist (B2B AU Telco)

MicroSourcing; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Dependent coverage

Paid time off with cash conversion

Group life insurance

Performance bonuses

Career growth opportunities

Flexible work arrangements

Job summary

MicroSourcing in Taguig is building a team to support a dynamic Australian telco, hiring an ICT Pricing Specialist (B2B AU Telco) to develop accurate quotes, support orders, and drive commercial excellence for managed network services.

You will partner with sales, product, and vendors to validate pricing, manage renewals, and ensure SLA adherence while pursuing process improvements and automation.

Qualifications

• 3+ years in ICT quoting, procurement or service delivery.
• Experience working with quoting vendors like Cisco, HPE etc.
• Experience with order management.
• SAP and Salesforce experience desirable.

Responsibilities

• Prepare accurate and timely quotes for managed network services.
• Support sales order creation and contract administration in SAP or equivalent.
• Manage end-to-end renewal lifecycle and present renewal offers.
• Coordinate with Account Managers, vendors and customers to ensure pricing alignment.
• Ensure SLA adherence and timely completion of tasks; resolve escalations.
• Identify process improvements and support automation initiatives.

Skills

Analytical skills

Attention to detail

Stakeholder management

Multitasking

Tools

SAP

Salesforce

Job description

Position

ICT Pricing Specialist (B2B AU Telco)

Location

BGC, Taguig

Work Setup & Shift

Onsite | Dayshift

Company Overview

We are building a new team to support a dynamic challenger in the Australian telco space, a company committed to redefining customer experiences and pushing the boundaries of digital innovation.

Our client serves mid-market to large enterprise customers and is committed to building a sustainable, high-performance environment in the Philippines.

Role Overview

This role is responsible for supporting quoting, procurement, and operational activities for Managed Network Services. The specialist ensures accurate, timely quote development, supports order processing and contributes to operational excellence and customer satisfaction.

Quoting & Commercial Support

• Prepare accurate and timely quotes for managed network services
• Experience working with quoting hardware, maintenance, software and subscription
• Work with sales and product teams to validate pricing and requirements
• Ensure compliance with pricing and commercial frameworks
• Working with vendors and OEM to deal register opportunities

Customer Renewals Management

• Proactively managing the end-to-end renewal lifecycle for existing ICT contracts, ensuring timely re-quoting ahead of contract expiry
• Coordinating with Account Managers to present competitive renewal offers that retain and grow customer revenue

Order & Contract Management

• Support sales order creation and contract administration
• Maintain accurate records in SAP or equivalent systems

Operational Support

• Manage incoming requests via workflow management tickets
• Ensure SLA adherence and timely completion of tasks
• Assist in resolving operational escalations

Stakeholder Engagement

• Collaborate with internal teams, vendors and customers
• Provide updates and maintain strong communication channels

Continuous Improvement

• Identify process improvements and efficiencies
• Support automation and best practice initiatives

Qualifications & Experience

• 3+ years in ICT quoting, procurement or service delivery
• Experience working with quoting vendors like Cisco, HPE etc.
• Experience with order management
• SAP and salesforce experience desirable

Skills

• Strong analytical and problem-solving skills
• Attention to detail and accuracy
• Effective communication and stakeholder management
• Ability to manage multiple tasks and deadlines

Benefits

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.