ICT Procurement Specialist

MicroSourcing; Philippines; On-site; PHP 446,400 - 725,400; Full time

Benefits offered by this job

Competitive rewards

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing in Manila is seeking an ICT Procurement Analyst to manage end-to-end procurement and delivery processes, including raising POs for Buy to Consume and Buy to Sell, and coordinating with Cisco, HPE, and Akamai.

You will track deliveries, ensure timely GRNs, handle RMA, produce key reports (back order, COE), and proactively meet SLAs while maintaining effective communication with vendors and internal teams.

Qualifications

• 3–5 years of procurement/fulfilment experience in managed network services.
• Hands-on experience with vendor portals such as Cisco, HPE and Akamai.
• Solid understanding of PO lifecycle, Goods Receipting (GRN) and Return Material Authorisation (RMA).
• Experience in managing SLAs, back orders and expediting deliveries with vendors.
• Familiarity with ERP systems and troubleshooting transactional or process-related issues.

Responsibilities

• Raise POs for Buy to Consume and Buy to Sell and manage PO approvals.
• Process POs on vendor portals (Cisco, HPE, Akamai).
• Track deliveries and communicate ETAs and back orders.
• Ensure accurate GRN processing as items are delivered.
• Manage end-to-end RMA process and COE/back order reports.
• Expedite deliveries and resolve aged or parked invoices.
• Provide timely ETAs and maintain proactive vendor communication.

Skills

Procurement experience

Vendor portals

PO lifecycle

SLA management

ERP systems

Tools

Cisco portal

HPE portal

Akamai portal

Job description

Position:

ICT Procurement Specialist

Location: BGC, Taguig

Work setup & shift: Onsite | Day shift

Why join MicroSourcing?

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Experience a culture that values your time, offering a balanced schedule and team-driven initiatives designed to help you enjoy life beyond work.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Be a part of something big at MicroSourcing! We're building a new team to support a dynamic challenger in the telco space, a company committed to redefining customer experiences and pushing the boundaries of digital innovation. This is your chance to contribute to projects that connect millions nationwide while working with cutting-edge technology. Join us on this exciting journey and grow your career with a company that's at the forefront of the telecommunications industry!

Job Summary

This role manages end-to-end procurement and delivery processes, including raising and approving Purchase Orders (POs) for “Buy to Consume” and “Buy to Sell” scenarios. Responsibilities include processing POs via vendor portals (Cisco, HPE, Akamai), tracking deliveries, managing back orders, and providing accurate ETAs. The role ensures timely Goods Receipting (GRN), oversees Return Material Authorization (RMA) and warehouse coordination, and produces key reports such as back order and COE. Additional duties include expediting vendor deliveries, resolving aged transactions and parked invoices, troubleshooting system issues, and maintaining proactive communication to meet SLAs and ensure operational efficiency.

Your Role

As an ICT Procurement Analyst, you will:

• Raising associated Purchase Orders (POs) for both scenarios of "Buy to Consume" and "Buy to Sell" and managing PO approvals.
• Processing purchase orders on direct vendor portal using below vendor portals: Cisco, HPE, Akamai.
• Tracking associated order delivery including managing and communicating delivery ETAs, items on back order.
• Accurate Good Receipting Notice (GRN) processing of POs as items or services are delivered in part or in full.
• Managing end-to-end RMA process including Return Material Authorisations (RMA).
• Producing concise business reports including back order and COE report.
• Expediting delivery with vendors.
• Proactively ensuring transaction processing meets business demands and exceeds agreed SLAs.
• Addressing aged transactions that need to be closed out – short closing POs.
• Troubleshooting system or process-related issues.
• Resolve any parked invoices with the broader business and accounts payable.
• Provide accurate ETAs to the business and end customer.
• Warehouse management as part of the RMA process.

Non-negotiables

• 3–5 years of experience in procurement, order fulfilment, or supply chain operations within Managed Network Services environments.
• Hands‑on experience with vendor portals such as Cisco, HPE, and Akamai.
• Strong understanding of Purchase Order (PO) lifecycle, Goods Receipting (GRN), and Return Material Authorisation (RMA) processes.
• Experience in managing SLAs, back orders, and expediting deliveries with vendors.
• Familiarity with ERP systems and troubleshooting transactional or process‑related issues.

Preferred Skills/expertise

• Excellent communication and stakeholder management skills.
• Strong analytical and reporting abilities (e.g., back order and COE reports).
• Detail‑oriented with a proactive approach to problem‑solving.
• Ability to work under pressure and meet tight deadlines.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply