Hybrid Proposal Manager – RFP & Bid Lead

Zendesk, Incorporated (Philippines); Philippines; Hybrid; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Zendesk is seeking a Proposal Manager to lead end-to-end bid responses within its global RFP Central team. You will coordinate with Sales, Presales, Legal, and Security to craft accurate, compelling proposals that meet procurement requirements and comply with internal standards.

You’ll guide smaller RFxs and progressively own larger, high-stakes opportunities, coaching the sales team on best practices and winning patterns while helping refine engagement processes for global consistency.

Qualifications

• 1-2+ years of experience in proposal or technical writing.
• Strong process skills to prioritize multiple projects, meet tight deadlines, and manage concurrent bid lifecycles.
• Excellent writing skills with a flair for storytelling, creating executive summaries, and aligning stakeholders.
• Flexible, self-motivated team player with a passion for crafting winning proposals in a fast-paced environment.

Responsibilities

• Bid Management & Execution: Support and manage smaller-scale RFxs initially, progressing to leading the end-to-end response effort for global, high-stakes RFxs, including facilitating kickoff meetings, establishing schedules, and ensuring all deadlines are met.
• Cross-Functional Coordination: Partner with Solutions Consultants, Account Executives, and SMEs to craft compelling, customer-oriented responses to complex technical requirements.
• Documentation Ownership: Maintain full ownership of the final Main RFP Response Document, ensuring compliance, tone, and overall quality.
• Process Improvement: Provide feedback on and contribute to the refinement and enhancement of the engagement processes and help drive global discipline within the RFx Center of Excellence.
• Sales Enablement & Coaching: Coach the sales team on procurement best practices and winning patterns to improve deal outcomes.

Skills

Technical Writing

Project Management

Strategic Communication

Collaborative Adaptability

Job description

Zendesk is seeking a Proposal Manager to lead end-to-end bid responses within its global RFP Central team. You will coordinate with Sales, Presales, Legal, and Security to craft accurate, compelling proposals that meet procurement requirements and comply with internal standards.

You’ll guide smaller RFxs and progressively own larger, high-stakes opportunities, coaching the sales team on best practices and winning patterns while helping refine engagement processes for global consistency.