Hybrid Proposal Manager – Global RFx & Contracts

ZENDESK, INCORPORATED; Manila; Hybrid; PHP 600,000 - 1,200,000; Full time

Job summary

Zendesk, Inc. is seeking a Proposal Manager to lead the RFP Central team in crafting clear, compelling responses to procurement needs. You will coordinate with Sales, Presales, Legal and Security to ensure timely, accurate bids that meet compliance and quality standards.

In this hybrid role, you will mentor the sales team on procurement best practices and winning patterns, manage end-to-end RFx lifecycles, and help refine engagement processes to drive consistent, high-quality proposals.

Qualifications

• 1–2+ years of proposal/technical writing experience.
• Strong process skills to manage multiple bid lifecycles.
• Excellent writing with storytelling and stakeholder alignment.
• Ability to collaborate with Sales, Presales, Legal and Security.

Responsibilities

• Bid Management: support smaller RFxs initially, lead end-to-end responses for global RFxs.
• Cross-Functional Coordination: work with Solutions Consultants, Account Executives and SMEs.
• Documentation Ownership: maintain final Main RFP Response Document for compliance and quality.
• Process Improvement: refine engagement processes and drive global discipline.
• Sales Enablement & Coaching: coach sales on procurement best practices and winning patterns.

Skills

Technical Writing

Project Management

Strategic Communication

Team Collaboration

Job description

Zendesk, Inc. is seeking a Proposal Manager to lead the RFP Central team in crafting clear, compelling responses to procurement needs. You will coordinate with Sales, Presales, Legal and Security to ensure timely, accurate bids that meet compliance and quality standards.

In this hybrid role, you will mentor the sales team on procurement best practices and winning patterns, manage end-to-end RFx lifecycles, and help refine engagement processes to drive consistent, high-quality proposals.