Global Proposal Manager - RFP & Bid Responses

Zendesk, Inc.; Manila; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

Zendesk, Inc. is seeking a Proposal Manager to join our RFP Central team. You will manage end-to-end bid responses, coordinating with Sales, Presales, Legal, and Security to craft clear and compelling proposals that meet procurement needs and deadlines.

The role emphasizes coaching the sales team on procurement best practices and driving process improvements for globally governed RFx engagements. Hybrid work with flexible remote options is available.

Qualifications

• 1-2+ years of experience in proposal or technical writing.
• Strong project management skills to manage multiple bid lifecycles.
• Excellent storytelling and executive summary writing abilities.
• Team-player with adaptability in fast-paced environments.

Responsibilities

• Support and manage smaller-scale RFxs initially, progressing to end-to-end response for global bids.
• Coordinate with Solutions Consultants, Account Executives, and SMEs to craft responses to complex requirements.
• Own the final Main RFP Response Document ensuring compliance, tone, and quality.
• Provide feedback to improve engagement processes and drive global discipline in RFx Center of Excellence.
• Coach the sales team on procurement best practices and winning patterns.

Skills

Technical Writing

Project Management

Strategic Communication

Collaborative Adaptability

Job description

Zendesk, Inc. is seeking a Proposal Manager to join our RFP Central team. You will manage end-to-end bid responses, coordinating with Sales, Presales, Legal, and Security to craft clear and compelling proposals that meet procurement needs and deadlines.

The role emphasizes coaching the sales team on procurement best practices and driving process improvements for globally governed RFx engagements. Hybrid work with flexible remote options is available.