Hybrid PMO Operations Manager — Lead Project Coordinators

Insight; Metro Manila; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health Insurance (HMO) with 2 dependen

Hybrid setup

Group Life Insurance

Work from anywhere up to 30 days per/

Job summary

Insight is seeking an Operations Manager with PMO experience to lead a nine-member Project Coordinators team and drive governance, delivery, and operational efficiency. This hybrid role is based in Pasig City, Philippines, with responsibility for coordinating cross-functional IT projects and optimizing resource usage.

You will oversee planning, risk management, and KPI achievement while supporting strategic decisions through data-driven insights.

Qualifications

• 7-10 years of overall professional experience.
• 3-5 years of people management and/or leadership experience is a must.
• Demonstrated leadership capabilities, including the ability to motivate, guide, and develop team members.
• Proficiency in Microsoft Office Suite, with strong PowerPoint skills required.
• Experience with Smartsheet and/or Microsoft Project is advantageous.
• PMP and Lean Six Sigma certifications are considered preferred but not required.
• Ability to effectively manage and support a team of Project Coordinators.
• Strong organizational, coordination, and problem-solving skills.
• Experience within IT or technology environments is preferred.

Responsibilities

• Lead and oversee a team of Project Coordinators, providing direction, coaching, and performance support.
• Establish and maintain project management governance, ensuring adherence to processes, standards, and best practices.
• Monitor and optimize resource utilization to support effective project delivery and operational efficiency.
• Drive achievement of key performance indicators (KPIs) and alignment with organizational goals and business objectives.
• Manage stakeholder relationships, ensuring effective communication, collaboration, and issue resolution across cross-functional teams.
• Provide leadership in project planning, execution, risk management, and continuous improvement initiatives.
• Support strategic decision-making through reporting, performance analysis, and operational insights.

Skills

PMO experience

Leadership

Team management

PowerPoint

Smartsheet

Microsoft Project

MS Office

Problem solving

Organizational skills

IT experience

Tools

Microsoft Office Suite

Job description

Insight is seeking an Operations Manager with PMO experience to lead a nine-member Project Coordinators team and drive governance, delivery, and operational efficiency. This hybrid role is based in Pasig City, Philippines, with responsibility for coordinating cross-functional IT projects and optimizing resource usage.

You will oversee planning, risk management, and KPI achievement while supporting strategic decisions through data-driven insights.