Hybrid Operations Analyst — Financial Services

Manulife John Hancock; Quezon City; Hybrid; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Manulife John Hancock in the Philippines is seeking an Operations Analyst to join the Retirement Operations team. You will review client requirements for accuracy and capture information into the systems per guidelines and state regulations.

Responsibilities include indexing forms, processing data to systems, and ensuring cases are error-free. You will coordinate with New Business teams and partners to secure timely fulfillment of contracts.

Qualifications

• 2 years of operations experience in financial services or insurance.
• Proficiency in MS Office applications (Outlook, Word, Excel, PowerPoint).
• At least 1 year tenure in the current position.
• No attendance issues and ability to meet performance metrics.

Responsibilities

• Accurate indexing of forms (medical and non-medical).
• Process and capture information to the system according to established methods and procedures.
• Practice good judgment in processing cases.
• Perform thorough checking for every case and eliminate financial errors.
• Suggest ways on how to improve the current process and team metrics.

Skills

MS Office

Attention to detail

Education

Bachelor's degree preferred

Job description

Manulife John Hancock in the Philippines is seeking an Operations Analyst to join the Retirement Operations team. You will review client requirements for accuracy and capture information into the systems per guidelines and state regulations.

Responsibilities include indexing forms, processing data to systems, and ensuring cases are error-free. You will coordinate with New Business teams and partners to secure timely fulfillment of contracts.