Hybrid ITOM Solution Architect | ServiceNow Observability

TASQ

Makati

Hybrid

PHP 1,800,000 - 2,400,000

Full time

14 days+

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Benefits offered by this job

Hybrid work model

Night shift

Job summary

TASQ in Metro Manila is seeking an experienced IT Solution Architect to design and implement enterprise monitoring and observability solutions ensuring performance, health, resiliency, and availability of IT assets. You will collaborate with MEMD design leads across multiple domains to deliver scalable monitoring solutions using Azure Monitor, Grafana, App Dynamics, and more.

Requirements include a Bachelor’s degree in IT/CS/Engineering and 5+ years in IT monitoring.

Qualifications

Bachelor’s degree in IT/Computer Science/Engineering or related field.
5+ years in IT monitoring or related technical roles.
Strong knowledge in Azure Log Analytics, KQL, Telemetry, APM, Ansible, PowerShell, Automation.
Proven ability to analyze and resolve complex issues.
Excellent communication and teamwork skills.

Responsibilities

Lead the design and implementation of enterprise monitoring, observability, and event management solutions.
Collaborate with MEMD design leads across Event Management, Azure Monitor, App Dynamics, Grafana, ThousandEyes, and more.
Develop and sustain observability and monitoring standards aligned with enterprise architecture.
Design monitoring services for applications across SAAS, IAAS, and PAAS platforms.
Engage with business units to gather requirements and deliver cost-effective monitoring solutions.
Perform day-to-day design activities and plan upgrades.
Drive innovation through PoCs and automation strategies.