Hybrid HR Ops & L&D Administrator - Manila

White & Case LLP; Manila; Hybrid; PHP 335,000 - 469,000; Full time

Job summary

White & Case LLP in Manila is seeking an Administrator to deliver HR operational services across Recruitment, Employee Services, Benefits and Learning & Development. You will process routine transactions, maintain records, and support case progression using Workday and ServiceNow.

The role requires attention to detail, discretion and a collaborative approach. You will work in a hybrid setup, coordinating with Advisors and HR teams to ensure timely service delivery across APAC, EMEA and Americas

Qualifications

• Bachelor’s degree preferred and 1–3 years in HR administration or related/shared services roles.
• Experience using HR systems (ServiceNow/Workday) or similar workflow tools.
• Proficiency in Microsoft Office applications (Outlook, Excel, Word, Teams).

Responsibilities

• Deliver Tier 1 HR operational support for transactions within the assigned functional area, completing routine processes and service requests accurately.
• Recruitment processes including requisition management, interview scheduling, JD review and pre-hire checks processing.
• Employee lifecycle processes including hire, onboarding, offboarding and general HR admin.
• Learning & Development administration and training post-event administration.
• Benefits administration including global/local benefits, pension plans and enrollment management.
• Maintain accurate employee and candidate records and support case progression in Workday/ServiceNow.

Skills

Customer Service

Attention to detail

Organization and prioritization

Communication

Problem solving

Confidentiality

Education

Bachelor’s degree preferred

Tools

ServiceNow

Workday

Microsoft Office

Job description

White & Case LLP in Manila is seeking an Administrator to deliver HR operational services across Recruitment, Employee Services, Benefits and Learning & Development. You will process routine transactions, maintain records, and support case progression using Workday and ServiceNow.

The role requires attention to detail, discretion and a collaborative approach. You will work in a hybrid setup, coordinating with Advisors and HR teams to ensure timely service delivery across APAC, EMEA and Americas