Hybrid HR Operations & Systems Specialist

PRACTICE HEROES CONSULTING, INC.; Makati; Hybrid; PHP 391,000 - 502,000; Full time

Benefits offered by this job

Hybrid work (Makati CBD)

HMO

13th month pay

SSS/PhilHealth/Pag-IBIG

Job summary

PRACTICE HEROES CONSULTING, INC. is seeking an HR Operations & Systems Specialist to deliver HR administration across multiple client businesses from our Makati base. You will keep HR records accurate across EnableHR, Employment Hero, Tanda and Deputy, and coordinate onboarding/offboarding.

You’ll help improve processes, templates and knowledge bases, and test automated workflows using AI tools. This hybrid role includes 1 day per week in the Makati CBD and benefits aligned with local standards.

Qualifications

• Experience in HR administration, HR operations or a related professional services support role.
• Experience supporting multiple clients or stakeholders at once, ideally in an HR consultancy environment.
• Experience with HR, payroll or rostering platforms such as EnableHR, Employment Hero, Tanda or Deputy is highly desirable.
• Strong attention to detail and accuracy with employee records and documentation.
• Strong written communication and organisational skills with competing deadlines.
• Confident using Microsoft 365, including SharePoint, Outlook and Excel.
• Ability to analyse, document and improve processes and workflows.
• Shows confidentiality and a continuous-improvement mindset.

Responsibilities

• Provide HR administration support across multiple client businesses, managing priorities and deadlines.
• Manage the HR support mailbox, responding to and routing client and employee requests promptly.
• Maintain accurate, up-to-date employee records across client HR systems such as EnableHR, Employment Hero, Tanda and Deputy.
• Coordinate onboarding and offboarding processes.
• Track and support probation reviews.
• Follow up outstanding documents and ensure HR files are complete.
• Maintain task, project and knowledge templates with clear owners and deadlines.
• Map processes, identify inefficiencies and help design improved workflows.
• Identify repetitive tasks suitable for automation and help develop AI prompts and automated workflows.

Skills

HR administration

Multi-client support

HR platforms

Attention to detail

Microsoft 365

Process improvement

Confidentiality

Tools

EnableHR

Employment Hero

Tanda

Deputy

SharePoint

Excel

Outlook

Job description

PRACTICE HEROES CONSULTING, INC. is seeking an HR Operations & Systems Specialist to deliver HR administration across multiple client businesses from our Makati base. You will keep HR records accurate across EnableHR, Employment Hero, Tanda and Deputy, and coordinate onboarding/offboarding.

You’ll help improve processes, templates and knowledge bases, and test automated workflows using AI tools. This hybrid role includes 1 day per week in the Makati CBD and benefits aligned with local standards.