Hybrid Fraud Officer - Real-Time Card Fraud Analyst

East West Banking Corporation; Philippines; Hybrid; PHP 500,000 - 900,000; Full time

Job summary

East West Banking Corporation invites experienced professionals to join its Enterprise Oversight team in Taguig as Fraud Officer. The role focuses on real-time review of alerts from anti-fraud tools to detect fraudulent activities and transaction patterns.

Candidates should have a Bachelor's degree and at least 2 years in credit card fraud management, with strong analytical and communication skills. Hybrid work arrangement and opportunities for career growth are offered.

Qualifications

• Bachelor's degree holder.
• At least 2 years of experience in the credit card business focused on fraud management.
• Strong knowledge of credit card operations and banking industry.
• Solution-oriented with analytical, problem-solving and communication skills.

Responsibilities

• Review and decide on real-time flagged credit and debit card transactions to drive detection and minimize fraud losses.
• Analyze fraud trends and transaction patterns and suggest control enhancements.
• Coordinate with acquiring banks and industry counterparts for transaction verification.
• Take immediate action on potentially compromised accounts including extraction, blocking, and replacement.
• Prepare timely productivity, MIS, investigation, and regulatory fraud reports.

Skills

Analytical

Problem-solving

Communication

Fraud management

Education

Bachelor's degree

Job description

East West Banking Corporation invites experienced professionals to join its Enterprise Oversight team in Taguig as Fraud Officer. The role focuses on real-time review of alerts from anti-fraud tools to detect fraudulent activities and transaction patterns.

Candidates should have a Bachelor's degree and at least 2 years in credit card fraud management, with strong analytical and communication skills. Hybrid work arrangement and opportunities for career growth are offered.