Hybrid Financial & Collections CSR | Up to 36k

Olympuz-Edward Belacse Career Consultancy Services; Makati; Hybrid; PHP 365,601 - 437,918; Full time

Benefits offered by this job

HMO

Career growth opportunities

Job summary

Olympuz-Edward Belacse Career Consultancy Services in Makati is hiring a Customer Service Representative for Financial & Collections accounts. This hybrid/onsite role offers a salary package up to ₱36,000 and opportunities for career growth in a leading BPO environment.

Responsibilities include handling calls about financial accounts, assisting with billing inquiries, and negotiating payment options while upholding quality service and compliance. Fresh graduates welcome.

Qualifications

• Open to applicants with BPO experience (Financial/Collections experience is an advantage)
• Good English communication skills
• Willing to work in a Hybrid or Onsite setup
• Can start as soon as possible

Responsibilities

• Handle inbound and outbound customer calls regarding financial accounts.
• Assist customers with billing inquiries, payment arrangements, and account balances.
• Provide accurate information about account status, payment options, and company policies.
• Negotiate payment solutions while maintaining professionalism and excellent customer service.
• Resolve customer concerns efficiently and document all interactions accurately.
• Ensure compliance with company policies and industry regulations.
• Meet quality, productivity, and performance targets.

Skills

BPO experience

English communication

Financial/Collections awareness

Problem solving

Team player

Job description

Olympuz-Edward Belacse Career Consultancy Services in Makati is hiring a Customer Service Representative for Financial & Collections accounts. This hybrid/onsite role offers a salary package up to ₱36,000 and opportunities for career growth in a leading BPO environment.

Responsibilities include handling calls about financial accounts, assisting with billing inquiries, and negotiating payment options while upholding quality service and compliance. Fresh graduates welcome.