Financial Claims Specialist — Hybrid/Remote

Olympuz-Edward Belacse Career Consultancy Services; Mandaluyong; Hybrid; PHP 312,480 - 390,600; Full time

Benefits offered by this job

Equity incentives

Performance bonus

Incentives

13th Month Pay

Pag-IBIG Fund

Paid Holidays

Work from Home

Paid training

Job summary

Olympuz-Edward Belacse Career Consultancy Services is hiring for a full-time customer service role in the BPO sector. Responsibilities include handling claims and financial inquiries, updating records, and ensuring high service standards.

Salary package up to ₱35,000 with hybrid and onsite work options. Training is provided, and a dynamic, supportive work environment is offered to help you grow in the claims and financial accounts space.

Qualifications

• High school graduate or equivalent (accounts may require different levels).
• BPO experience is an advantage but strong communication is welcome.
• Willing to work onsite or in a hybrid setup.

Responsibilities

• Handle inbound and outbound inquiries related to claims and financial services.
• Assist customers with claim status, billing concerns, and policy information.
• Resolve issues accurately while maintaining professionalism.
• Document interactions and update account records in the system.
• Meet quality, productivity, and customer satisfaction targets.
• Follow company policies and compliance guidelines.

Skills

Customer service

Communication

Education

High school or equivalent

Job description

Olympuz-Edward Belacse Career Consultancy Services is hiring for a full-time customer service role in the BPO sector. Responsibilities include handling claims and financial inquiries, updating records, and ensuring high service standards.

Salary package up to ₱35,000 with hybrid and onsite work options. Training is provided, and a dynamic, supportive work environment is offered to help you grow in the claims and financial accounts space.