Customer Service Representative | Financial & Collection Account | Up to 36k

Olympuz-Edward Belacse Career Consultancy Services; Makati; On-site; PHP 365,601 - 437,918; Full time

Benefits offered by this job

HMO

Career growth opportunities

Job summary

Olympuz-Edward Belacse Career Consultancy Services in Makati is hiring a Customer Service Representative for Financial & Collections accounts. This hybrid/onsite role offers a salary package up to ₱36,000 and opportunities for career growth in a leading BPO environment.

Responsibilities include handling calls about financial accounts, assisting with billing inquiries, and negotiating payment options while upholding quality service and compliance. Fresh graduates welcome.

Qualifications

• Open to applicants with BPO experience (Financial/Collections experience is an advantage)
• Good English communication skills
• Willing to work in a Hybrid or Onsite setup
• Can start as soon as possible

Responsibilities

• Handle inbound and outbound customer calls regarding financial accounts.
• Assist customers with billing inquiries, payment arrangements, and account balances.
• Provide accurate information about account status, payment options, and company policies.
• Negotiate payment solutions while maintaining professionalism and excellent customer service.
• Resolve customer concerns efficiently and document all interactions accurately.
• Ensure compliance with company policies and industry regulations.
• Meet quality, productivity, and performance targets.

Skills

BPO experience

English communication

Financial/Collections awareness

Problem solving

Team player

Job description

Customer Service Representative | Financial & Collection Account | Up to 36k

Olympuz-Edward Belacse Career Consultancy Services

Hybrid - Makati Fresh Graduate/Student High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Employee Assistance Program, Job Training

Work-Life Balance

Work from Home

WE'RE HIRING!

CSR – Financial & Collections Account

Work Setup: Hybrid / Onsite

Salary Package: Up to ₱36,000

Looking for your next career opportunity? Join one of the leading BPO companies and build your career in the Financial & Collections industry!

Job Responsibilities

• Handle inbound and outbound customer calls regarding financial accounts.
• Assist customers with billing inquiries, payment arrangements, and account balances.
• Provide accurate information about account status, payment options, and company policies.
• Negotiate payment solutions while maintaining professionalism and excellent customer service.
• Resolve customer concerns efficiently and document all interactions accurately.
• Ensure compliance with company policies and industry regulations.
• Meet quality, productivity, and performance targets.

What We Offer

• Salary package of up to ₱36,000
• Hybrid and Onsite work setup available
• Competitive salary and incentives
• HMO and other company benefits
• Career growth and promotion opportunities
• Supportive and professional work environment

Qualifications

• Open to applicants with BPO experience (Financial/Collections experience is an advantage)
• Good English communication skills
• Willing to work in a Hybrid or Onsite setup
• Can start as soon as possible

English Language Customer Service Problem Solving Team Player Technical Skills Financial Literate