Hybrid Customer Service Operations Specialist

Cardinal Health Canada Inc.; Taguig; Hybrid; PHP 201,000 - 279,000; Full time

Job summary

Cardinal Health, Inc. in Taguig is seeking a Rep II, Customer Service Operations to process orders for distribution centers and internal customers, in line with scheduling and inventory, and to respond to questions and communicate delays and resolutions.

The role handles non-routine orders such as product samples, uses SAP and internal systems, and collaborates with planners and global teams to ensure accuracy and timely delivery.

Qualifications

• 1–3 years of experience in customer service or similar roles.
• Senior High School graduate with relevant experience.
• Completed at least 2 years of college.
• Bachelor’s degree holders preferred.

Responsibilities

• Processes routine customer orders according to established plans using SAP and internal systems.
• Responds to inquiries from internal customers regarding order tracking, on-hold statuses, and high-priority orders.
• Identifies and communicates resolutions to order delays, missing information, and product availability; collaborates with stakeholders.

Skills

Communication skills

Customer service

Education

Senior High School graduate

Some college

Bachelor’s degree

Tools

SAP

Job description

Cardinal Health, Inc. in Taguig is seeking a Rep II, Customer Service Operations to process orders for distribution centers and internal customers, in line with scheduling and inventory, and to respond to questions and communicate delays and resolutions.

The role handles non-routine orders such as product samples, uses SAP and internal systems, and collaborates with planners and global teams to ensure accuracy and timely delivery.